Contract Customer Care Officer #HLY

4 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Job Description:

  • Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
  • Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
  • Ensure productivity and quality standards are met
  • Other ad-hoc duties as assigned


Job Requirements:

  • At least 1 years of experience in contact centre handling voice and/or non-voice channels


Interested candidates do attach your resume to angelapoh@recruitexpress.com.sg

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)


Tell employers what skills you have

Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Dashboard
Customer Experience
Interpersonal Skills
Tuition
Customer Care
Administration
Communication Skills
Customer Satisfaction
Wellbeing
Team Player
Microsoft Word
Customer Service
Disposition
Screening
Customer Services
Online Research
Customer Service Experience

  • Singapore Customer Labs Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...


  • Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    Roles & ResponsibilitiesAbout the Division/DeptThe Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.Job PurposeAs a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer...


  • Singapore UNITED OVERSEAS INSURANCE LIMITED Full time

    Roles & ResponsibilitiesAbout the Division/DeptThe Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.Job PurposeAs a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer...


  • Singapore ELITEZ PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Customer Care OfficerLocation: RafflesDuration: 4 MonthsSalary: Up to $17/hour (depending on experience)Job Scope: Engage home loan customers over the phone with tailored retention packages and address inquiries professionally. Process service requests promptly, including repricing and restructuring credit facilities. ...


  • Singapore ELITEZ PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: Customer Care OfficerLocation: RafflesDuration: 4 MonthsSalary: Up to $17/hour (depending on experience)Job Scope: Engage home loan customers over the phone with tailored retention packages and address inquiries professionally. Process service requests promptly, including repricing and restructuring credit facilities. ...


  • Singapore Agency for Integrated Care Full time

    Company description: The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people...


  • Singapore ELITEZ PTE. LTD. Full time $17

    Position: Customer Care Officer Location: Raffles Duration: 4 Months Salary: Up to $17/hour (depending on experience) Job Scope: Engage home loan customers over the phone with tailored retention packages and address inquiries professionally. Process service requests promptly, including repricing and restructuring credit facilities. Follow up...


  • Singapore Singtel Group Full time

    Select how often (in days) to receive an alert: Customer Care Executive (1 year direct contract)NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things,...


  • Singapore JCO JEWELRY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Management and processing of international customer orders, inquiries, feedback. Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer-oriented manner. Coordinate with and provide...


  • Singapore JCO JEWELRY PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Management and processing of international customer orders, inquiries, feedback. Handling social media customer service. Attend to customers’s enquires, comments and feedbacks on social media platforms (Facebook, Instagram, etc) in an efficient customer-oriented manner. Coordinate with and provide...


  • Singapore Oaklins Netherlands Full time

    Customer Care Executive (1 year direct contract)Date: Apr 2, 2024, 4:24:14 AM Company: Consumer Operations (TL000400)Job Requisition ID: 157049NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power...


  • Singapore LUMENS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for...


  • Singapore LUMENS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsFounded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for...


  • Singapore DREW AMEROID (SINGAPORE) PTE. LIMITED. Full time

    Roles & ResponsibilitiesCustomer Care RepresentativeThe Customer Care team is responsible for serving as the customer’s main point of contact for quoting and placing orders for Drew products and services and assisting in the resolution to a customer’s inquiry or issue. Helping to manage the customer relationship on behalf of the business and managing the...


  • Singapore DREW AMEROID (SINGAPORE) PTE. LIMITED. Full time

    Roles & ResponsibilitiesCustomer Care RepresentativeThe Customer Care team is responsible for serving as the customer’s main point of contact for quoting and placing orders for Drew products and services and assisting in the resolution to a customer’s inquiry or issue. Helping to manage the customer relationship on behalf of the business and managing the...


  • Singapore Care Corner Singapore Ltd Full time

    The IT Executive II is a key member of Care Corner's internal IT team responsible for the support of PC & peripherals, network and enterprise systems used in Care Corner Singapore and Care Corner Senior Services. This role will work closely with the end-users, internal IT team, outsourced Level 1 helpdesk support service, as well as vendors/service...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Assist clients with Novation Agreements and maintain contracts/POs in SAP. Source and notify clients of tender/quotation opportunities. Support clients in document submissions and ensure compliance with deadlines. Verify and maintain awarded contracts and POs in SAP, resolving discrepancies. Handle extension...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Assist clients with Novation Agreements and maintain contracts/POs in SAP. Source and notify clients of tender/quotation opportunities. Support clients in document submissions and ensure compliance with deadlines. Verify and maintain awarded contracts and POs in SAP, resolving discrepancies. Handle extension...


  • Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full time

    Roles & ResponsibilitiesJoin our dynamic team as Contract Management Officer, where you will play a pivotal role in shaping the future of community care services for seniors!Job Description: Develop a fair and transparent tender evaluation framework to select the best providers for community care services. Take charge of the entire tender process, from...


  • Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full time

    Roles & ResponsibilitiesJoin our dynamic team as Contract Management Officer, where you will play a pivotal role in shaping the future of community care services for seniors!Job Description: Develop a fair and transparent tender evaluation framework to select the best providers for community care services. Take charge of the entire tender process, from...