Contract Customer Care Officer #HLY
4 days ago
Job Description:
- Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction
- Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)
- Ensure productivity and quality standards are met
- Other ad-hoc duties as assigned
Job Requirements:
- At least 1 years of experience in contact centre handling voice and/or non-voice channels
Interested candidates do attach your resume to angelapoh@recruitexpress.com.sg
Attn: Angela Celeste Poh Li Ying (R2095367)
Recruit Express Pte Ltd (99C4599)
Tell employers what skills you have
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Dashboard
Customer Experience
Interpersonal Skills
Tuition
Customer Care
Administration
Communication Skills
Customer Satisfaction
Wellbeing
Team Player
Microsoft Word
Customer Service
Disposition
Screening
Customer Services
Online Research
Customer Service Experience
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