Assistant Marketplace Manager

2 days ago

Singapore BACHA COFFEE PTE. LTD. Full time
Roles & Responsibilities

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

  • Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
  • Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
  • Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
  • Manage project timelines of each marketplace campaign and new marketplace launches
  • Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
  • Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
  • Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
  • Assist in shipment tracking to ensure flow in self-run marketplaces
  • Providing support to all internal teams in relation to relevant marketplaces
  • Updating internal stakeholders, local and international marketing databases on a needs basis
  • Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
  • Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

  • Bachelor degree in Business, Marketing, eCommerce or a related field
  • 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
  • Strong communication and interpersonal skills, with excellent command of English
  • Proficiency in a second language is preferred.
  • Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
  • Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
  • Results-driven and able to work under pressure
  • Experience working in the luxury industry would be a plus
  • Problem solver, with strong time and project management skills
  • Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.


Tell employers what skills you have

Ability to Multitask
Management Skills
Data Analysis
Trend
eCommerce strategy
User Experience
Content Management
eCommerce
Interpreting
Adaptable
Project Management
JIRA
Digital Marketing
CMS
Ab Testing
Customer Service
ecommerce site
Project Delivery
UAT testing

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