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Customer Service cum Receptionist

1 month ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

(1 year contract - renewable)

Working Days: 5.5 days, 9am-6pm / 9am-3pm

Salary: $$2,500 - $3,500 + Bonus

Lunch & Tea meals are provided

Location: Sin Ming Autocity (Bishan / Upper Thomson)


Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer’s feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager




Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279



Tell employers what skills you have

Customer Retention
Microsoft Office
Interpersonal Skills
Administration
Data Entry
Office Administration
Cashiering
Communication Skills
Administrative Support
Customer Satisfaction
Customer Service