Reservations Officer
3 weeks ago
Job Description:
Making reservations for customers based on their various requirements and budgetary allowances.
Ensure all information pertaining to reservations is properly entered into the system on a timely manner.
Assist to check on room availability.
Process and monitor advance deposits/prepayment on reservations.
Prepare invoices and sending confirmation details to customers.
Help to maximise room sales by up-selling.
Manage group reservation and rooming list.
Other ad hoc duties/projects assigned by the Manager
Participate in company's sustainability effort for the environment and being an inclusive employer.
Job requirements:
Attained minimum NITEC or higher qualification.
Preferably have working experiences in the hospitality or travel industry.
Possess good written and verbal communication skills.
Able to multi-task and time-management, with the ability to prioritize tasks.
Knowledge of using Opera Cloud PMS will be an added advantage.
Tell employers what skills you have
Work Autonomously
Front Office
Upselling
Analytical Capability
Able To Multitask
Actuarial
Reserves
Secondary Education
Quality Assurance
Compass
Opera
Fixed Income
Shipping
Ability to Prioritize
Hospitality
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