Application/Technical Support Engineer
4 weeks ago
Location: Nearest MRT is Bukit Batok MRT (NS2)
Job Description
- Oversee the management and distribution of the assigned product line.
- Offer both pre-sale and post-sale support by analyzing customer requirements and recommending suitable solutions.
- Create and present tailored proposals based on customer needs.
- Address technical inquiries and provide application support, assisting customers via phone or email.
- Conduct product training sessions and product demonstrations for clients.
- Collaborate closely with the sales team to maintain strong relationships with current customers.
- Leverage product knowledge to showcase the value and advantages of the product to potential customers, highlighting how it meets their needs better than competitors' offerings.
- Develop and maintain a relationship with the product's principal, sharing customer feedback to help improve service or product offerings.
- Add value to customer relationships by actively responding to their needs and fostering long-term connections.
Job Requirements
- A degree in Electronics, Electrical Engineering, Industrial Engineering, Mechanical Engineering, Mechatronics, or a related field, with a focus on Robotics/Automation.
- 1-2 years of experience preferred, though entry-level candidates with no prior experience are encouraged to apply.
- A strong passion for automation, coupled with a creative and adaptable mindset.
- Excellent communication skills with the ability to convey technical concepts clearly and effectively.
- Product training will be provided.
- Knowledge of PLC programming, Control/Automation systems, and IoT is a plus.
Skills
PLC programmable logic controller programming, touch panel, Control and Automation
Compensation
- AWS not inclusive of transport allowance, bonus
- Allowance Transport: SGD500 min (applicable if candidate have own car), otherwise reimbursement
- VB: 1 – 2 months depending on performance
Benefits
- Mobile phone
- Medical, Dental & Insurance (Employees FlexCare, GH&S, GPA, GTL)
- Miscellaneous allowances
- Parking
Tell employers what skills you have
Excellent Communication Skills
Hardware
Customer Relationships
Industrial Engineering
PLC
Adaptable
Application Support
PLC Programming
Electrical Engineering
Electronics
Mechanical Engineering
Technical Support
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