Service Captain

7 days ago


Singapore AMBROSIA F&B PTE. LTD. Full time
Roles & Responsibilities

Restaurant Captain

AMBROSIA F&B PTE. LTD

$3,000 - $3,500 per month

Full time


Roles & Responsibilities

Service Captain (1-Michellin)

Introduction:Located in the heart of Singapore, CHALEUR is a Michelin-starred France Japanese fine-dining restaurant known for its innovative take on traditional Elegance cuisine. With the finest seasonal ingredients coming from all over Japanese & France with unique cooking techniques to create refined yet soulful dining experiences. Our team is dedicated to delivering impeccable service and memorable moments for every guest.


· Industry / Organization Type: Food & Beverage

· Working Location: Central Area at Neil Road

· Working Hours: 5 days (Tuesday to Saturday)

· Basic Salary from $3000 to $3500


Key Responsibilities:

Service Supervision:

- Lead and supervise service staff, Ensure prompt and attentive service to guests.

Customer Relations:

- Greet and interact with guests, responding to guest feedback & resolve customer complaints

Service Standards:

- Maintain high service standards, adhering to establishment's policies and procedures.

- Conduct regular service checks to ensure quality.

Staff Management:

- Train, coach, and evaluate service staff performance.

Communication:

- Liaise between front-of-house and back-of-house staff. Communicate menu changes, promotions, and events.

Operations:

- Manage table assignments, reservations, and seating.

- Monitor dining area cleanliness and ambiance.

Quality Control:

- Ensure accuracy of orders, billing, and payment processing.


**Social Media: (Advantage)

1. Manage restaurant's social media accounts (Instagram, Facebook)

2. Create and schedule posts showcasing menu items, promotions, and events.

3. Respond to online customer inquiries and reviews.

4. Monitor and analyse social media metrics (engagement, followers, etc.).


Required Skills and Qualifications:

- Good command of spoken and written English

- Pleasing, Mature & Cheerful personality

- Excellent guest service skills

- Good knowledge of food and beverage service – Willing to learn

- O’ Level or Diploma in Hotel Management or related field

- 2-3 years of work experience in F&B similiar


For faster response please send your resume via: info@restaurantchaleur.com


Summary of role requirements:

  • Looking for candidates available to work:
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
    • Saturday: Morning, Afternoon, Evening
  • 2-3 years of relevant work experience required for this role

Expected salary: $3,000 - $3,500 per month


Tell employers what skills you have

Always Punctual
Written English
Restaurants
Social Media
Interpersonal Skills
Fine Dining
Attentive
Wine
Communication Skills
Team Player
Customer Service
Staff Management
Facebook
Hotel Management
Safety Training
Customer Relations
Hospitality
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