Service Captain

5 days ago


Singapore FOOD COLLECTIVE PTE. LTD. Full time
Job Overview

Tiong Bahru Bakery is seeking a passionate Service Captain to lead our team in delivering exceptional customer experiences. As a Service Captain, you will be responsible for ensuring each guest feels welcomed and managing daily service flow in a dynamic environment.

About the Role
  • Lead our team in providing exceptional customer experiences
  • Manage daily service flow and optimize efficiency

What We Offer
  • Estimated Salary: Up to $45,000 per annum (based on 44 hour work week)
  • Up to $2,500 Completion Bonus (Terms and Conditions Applied)
  • End-year performance bonus
  • Medical and Dental Insurance Coverage
  • Staff meals and drinks provided
  • Team member Referral Bonuses
  • Great annual leave

Requirements
  • 44 hour 5 day work week
  • Comfortable to work on weekends and public holidays when required to

Key Skills and Qualifications
  • Culture-driven approach to customer retention
  • Strong listening skills
  • Sanitation best practices
  • Approachable demeanor
  • Attentive communication
  • Time management expertise
  • Accountability
  • Customer satisfaction focus
  • Exceptional customer service skills
  • Commitment to service excellence
  • Hospitality expertise


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