IT Analyst

3 weeks ago


Singapore TOTAL EBIZ SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

Job Description

  • The Candidate will be responsible to ensure all the applications systems remain in good working order.
  • The Candidate is expected to take on support of new application systems when they become operational.
  • The Candidate will respond to production emergencies in a timely manner based on Service Levels. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.
  • The Candidate is expected to diligently perform routine checks and to escalate to the Project Manager should any anomaly be detected. The Candidate should show the initiative to alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
  • The Candidate is expected to follow through every issue / problem to closure, and complete the necessary documentation as required.
  • The Candidate will assist users and answer queries regarding the supported operational systems.
  • The Candidate is expected to interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
  • Besides application support, the Candidate is also expected to make some code changes/ enhancements that arise from service requests. The Candidate will follow the technical standards and update the necessary documentation.

Skills Requirements

  • The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
  • The Candidate shall have at least THREE (3) years of work experience in IT development, with exposure to end-to-end software development lifecycle (SDLC - system analysis and design; full stack development and testing; and operational support and maintenance).
  • The candidate shall have at least three (3) years of development and maintenance support on the below technical skill sets:
  1. ASP.NET, C#, Python, Java, JavaScript, BOOTSTRAP, HTML, SSRS Reporting, WCF, WSCF Blue
  2. Web Services development and integration using REST based web services
  3. Frameworks including .Net, Entity Framework and MVC (preferably with .Net Framework 4.7.2 and above)
  4. Batch scripting including .bat and .vbs
  5. Rabbit MQ and Redis
  • The Candidate shall have hands-on experience in writing Microsoft SQL queries such as trigger, job, SQL joins, subqueries, stored procedures or views.
  • The Candidate shall have hands-on experience with development or maintenance of a system integration process:
  1. Experience in developing or maintaining RESTful web services, message queueing systems, asynchronous processing, scheduled job, integrated pipeline with external system thru AWS Simple Storage Service (S3), Azure Blob Storage or file transfer protocol.
  2. Knowledge of data ingestion or log management to troubleshoot incidents using a log data analysis tool such as Splunk, CloudWatch, etc.
  • The Candidate shall have conceptual knowledge of cloud hosting concept, proficiency with major cloud platforms such as AWS, Microsoft Azure, etc.
  • The Candidate is to be proficient in Radio Frequency (RF) systems, electronic kiosk payment gateways, single-sign on application and Web-services.
  • The Candidate is to be proficient in strong knowledge of handling data as follow:
  1. Experience in data process between databases or from legacy system to new system.
  2. Knowledge of database encryption and handle on sensitive data.
  • The Candidate is to be proficient in cloud implementation experience that includes:
  • Implementation or conceptual knowledge of cloud architectures includes understanding on load balances, relationships between endpoints, private link, DNS, domain knowledge, firewall.

Tell employers what skills you have

Microsoft Azure
CloudWatch
Azure
AWS
Scripting
WCF Services
JavaScript
SDLC
ASP.NET MVC
SQL
ASP.NET
Python
Java
C#
Entity Framework
AWS Lambda
Databases
Software Development
WCF
SSRS
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