Avaya System Analyst
2 weeks ago
Key Domain/ Technical Skills:
- SQL, VB, .NET
- Red Hat Linux, Shell Script, Java
Job description
Role: System Analyst
About Banking Operations:
The bank Operations provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Responsibilities:
- Analyse, develop, enhance, debug, support, maintain, test applications
- The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.
Requirements:
Education:
- Bachelors' Degree in Computer Science or related field.
- At least 10 years' relevant experience with Avaya Components, Contact Centre and Unified Communications.
Essential:
- You must be the experienced developer, with good experience in system integration/interfacing across different platforms like TMAC, OCM, CRM, IVR, CTI and VOIP
- You will typically be assigned to work on specific projects and is expected to support the Application Delivery Manager (ADM) in all relevant technical matters, end-to-end, within the project.
- Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
- You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.
- You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.
- Hands-on implementation and application support experience in Avaya Experience Portal, Avaya Proactive Outreach Manager. Implementation experience in Avaya Contact Centre Products is a MUST
- Knowledge on TETHERFI Products will be added advantage
Key Domain/ Technical Skills:
- SQL, VB, .NET
- Red Hat Linux, Shell Script, Java
"This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd's PDPA and e2i PDPA.
Tell employers what skills you haveCRM
Technical Documentation
.NET
Shell Scripting
Visual Basic .NET
Red Hat Linux
SQL
Visual Basic
Avaya
Application Support
Banking
Unified Communications
Java
Customer Services
Mapping
-
Senior Avaya Platform Specialist
4 weeks ago
Singapore ESOL PTE. LTD. Full timeRoles & ResponsibilitiesPosition Overview:We are seeking an experienced Senior Avaya Platform Specialist with a strong background in networking and network security. With 18 years of expertise, the ideal candidate will lead the design, deployment, maintenance, and security of Avaya communication systems, ensuring seamless integration with the organization's...
-
Avaya Voice Engineer
2 weeks ago
Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities· Design, implement, and manage compliance call recording solutions across enterprise environments.· Oversee Verint, Avaya ACR, Verint Verba, Nice Call Recording/NTR-X systems for voice recording compliance.· Integrate IPC Trading systems with call recording solutions for seamless operation.· Configure,...
-
& Java Software Analyst
1 week ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:· Analyse, develop, enhance, debug, support, maintain, test applications· The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and...
-
Avaya Voice Engineer
1 week ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesAbout the Client:Our client is MNC companyResponsibilities:Design, implement, and manage compliance call recording solutionsacross enterprise environments. Oversee Verint, Avaya ACR, Verint Verba, Nice Call Recording/NTR-Xsystems for voice recording compliance. Integrate IPC Trading systems with call recording solutions for seamless...
-
Systems Engineer
4 weeks ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesKey responsibilities:Support Unified Comms Systems• Maintaining Unified Comms system through preventive maintenance and follow ups on problem resolutions.• Attending to user requirements and work with vendor to provide solutions.• Work with other departments for smooth flow of processes and...
-
System Engineer
2 weeks ago
Singapore SAKSOFT PTE LIMITED Full timeRoles & ResponsibilitiesExperience: 1-5 YearsRole: System EngineerKey Skills:· Hands-on experience with leading UCC platforms such as Cisco UCC , Microsoft teams, Avaya Aura or Zoom.· Hands-on experience with Contact Center platforms such as Cisco, Genesys, Avaya Contact Center, Nice CXone.· Strong understanding customer engagement workflows, and...
-
Senior / Engineer, Applications (Voice)
1 week ago
Singapore UPPER SPRING CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesWe are representing our client (A Solution Provider) to look for an experienced Voice engineer to complement their existing team.ResponsibilitiesResponsible for insuring the day-to-day operation, reliability, and integrity of the enterprise voice communications network. This includes installation, maintenance, and management of the...
-
System Analyst
2 weeks ago
Singapore SAKSOFT PTE LIMITED Full timeRoles & ResponsibilitiesExperience: 10+ YearsRole: System AnalystKey Skills:· MS SQL, Java, JiraKey Responsibilities:Experience System Analyst with a strong background in supporting branch teller system Participate in requirements gathering with Business Users and Business Analyst. Suggest alternate solutions to meet or improve the desired...
-
Systems Engineer
4 weeks ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesRequirements:Educational Background: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience:5+ years of experience as a Systems Engineer, System Administrator, or in a similar role.Hands-on experience with server, network, and storage systems (e.g., Linux/Windows servers, cloud platforms, etc.)....
-
System Analyst
1 week ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesKey responsibilities:• Perform or support the assigned Business Analyst in user requirements and scope gathering/clarifications/negotiations• Perform impact analysis on Change Requests and document proposed solution and estimated required effort.• Collaborates with cross-functional teams to...
-
Business System Analyst
1 week ago
Singapore OMNI-PLUS SYSTEM LIMITED Full timeRoles & ResponsibilitiesJob Responsibilities:Support for implementation of new application system, including technical support. Assist to compose systems workflow, Business flow including writing and modifying documentation, unit testing and system analysis. Assist in support key user for data checking ensure clean data format in excel on migration...
-
system analyst
2 weeks ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesPerform or support the assigned Business Analyst in user requirements and scope gathering/clarifications/negotiations Perform impact analysis on Change Requests and document proposed solution and estimated required effort. Collaborates with cross-functional teams to analyze business requirements to develop technical specifications ...
-
Management Systems Analyst
7 days ago
Singapore This is an IT support group Full timeManagement Systems AnalystWe are seeking a Management Systems Analyst to join our team. As a key member of our IT support group, you will analyze and improve leadership and management systems within our organization.Key ResponsibilitiesAnalyze current management systemsIdentify areas for improvementDevelop and implement recommendationsCollaborate with...
-
System Analyst
4 weeks ago
Singapore SAKSOFT PTE LIMITED Full timeRoles & ResponsibilitiesExperience: 10+ YearsRole: System AnalystKey Skills:· SQL, Oracle SQL/PL-SQL, Shell Script, Java, Informatica ETL· Windows Server, Red Hat Linux, Shell Script, Java· DevOps change process and Tools familiarity (Bitbuket, Jenkins), Control-M, Aldon.Key Responsibilities:· Perform or support the assigned Business Analyst in user...
-
Business Systems Analyst
7 days ago
Singapore Luxoft Full timeOverviewLuxoft is the corporate and investment banking arm of a leading global bank, operating in 30 markets worldwide. Our team focuses on envisioning and preparing the bank's futures information systems, partnering with core banking flagships, and providing premium In-house Banking applications.We are seeking a talented Business Analyst to join our dynamic...
-
System Analyst
4 weeks ago
Singapore SAKSOFT PTE LIMITED Full timeRoles & ResponsibilitiesExperience: 10+ YearsRole: System AnalystKey Skills:· SQL, Oracle SQL/PL-SQL, Shell Script, Java, Informatica ETL· Windows Server, Red Hat Linux, Shell Script, Java· DevOps change process and Tools familiarity (Bitbuket, Jenkins), Control-M, Aldon.Key Responsibilities:· Perform or support the assigned Business Analyst in user...
-
System Analyst
3 weeks ago
Singapore SEARCH STAFFING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesWe are representing our IT Solutions provider client in seeking an experienced System Analyst. The successful candidate will be responsible for delivering IT solutions and supporting projects across various domains, including mobile apps and websites, with a focus on cloud technologies and database management.System Analyst – 3...
-
Technical System Analyst
7 days ago
Singapore Unison Consulting Pte. Ltd. Full timeUnison Consulting Pte Ltd is looking for a talented and driven Technical System Analyst to join our growing team. As a Technical System Analyst, you will play a key role in analyzing and developing our IT systems to enhance operational efficiency and support business objectives. Your responsibilities will include working closely with business users to...
-
Systems Analyst Professional
4 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeAbout the OpportunityThe National Institute of Education (NIE), Singapore, is seeking a skilled Systems Analyst Professional to join its Division of Academic Computing & Information Services. As an Analyst Programmer/Systems Analyst, you will play a key role in the development and implementation of integration solutions between various software systems.As a...
-
Transportation Systems Analyst
1 day ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeTransportation Systems AnalystNanyang Technological University (NTU) is seeking a Transportation Systems Analyst to join its team in the School of Civil and Environmental Engineering.About the Role:The successful candidate will be responsible for analyzing transportation systems, developing innovative models and algorithms to enhance port and shipping...