SSD Sales Operations Manager
3 weeks ago
As the Services Sales Manager, you will spearhead sales initiatives across the SMT region, encompassing countries such as Singapore, Malaysia, Thailand. Your primary responsibility will be to expand market share and fortify our presence within these key markets. This role demands strategic oversight of direct sales operations, achieving ambitious growth targets, and ensuring high levels of customer satisfaction. You will be pivotal in driving strategic and operational excellence, adapting to market demands, and fostering sustainable growth within the region. Develop and execute tailored sales strategies that address the unique needs and opportunities across the diverse SMT market landscape.
Responsibilities
- Strategic Planning: Develop proactive business plans direct markets that align with the organizational strategy and feed into the business planning process promptly.
- Sales Growth: Achieve sales targets by identifying opportunities with existing and new accounts. Understand customer needs to uncover additional opportunities across all products and solutions. Build and leverage relationships with key customers to expand.
- Business Plan Execution: Lead in the successful delivery of business objectives through high-quality planning and execution of tailored business plans.
- Performance Monitoring: Regularly assess the performance of team members, provide feedback and support to help them meet sales targets and improve their effectiveness in the market.
- External Representation: Participate and drive key external events and meetings such as client meetings, presentations, and roundtables.
- CRM Management: Manage the local sales processes and ensure the integrity of data on the CRM system. Utilize tools effectively to build robust relationships with key customers and Team Members.
- Forecasting Accuracy: Ensure the accuracy of monthly and quarterly forecasts.
- Compliance: Conform to and abide by all regulations, policies, work procedures, safety rules, and ensure high ethical standards are maintained.
Qualifications
- Bachelor’s degree in Science, Business, or a related discipline is required.
- Minimum 4-5 years of experience as a Sales Manager, Business Development Manager.
- Knowledge of the Analytical industry is advantageous.
- Ability to drive collaboration between cross-functional team members to execute sales growth strategies.
- Passionate about customer satisfaction and possesses change management experience.
- Strong business and financial acumen.
- Ability to work independently; self-motivated and results oriented.
- Mature, maintaining poise under pressure.
- Excellent interpersonal and communication skills.
- Strong presentation skills and story-telling skills
- 20-30% regional including occasional international travels.
Tell employers what skills you have
CRM
Forecasting
Strategic Planning
Growth Strategies
Operational Excellence
Change Management
Financial Acumen
Direct Sales
Business Planning
Compliance
Sales Operations
Pressure
Presentation Skills
Customer Satisfaction
Storytelling
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