Technical Team Lead

3 weeks ago


Singapore RD TRUSTED PARTNERS PRIVATE LIMITED Full time
Roles & Responsibilities

Mon - Fri 830am - 6pm

Location: Havelock


BASIC + AWS + PERFORMANCE BONUS + TRANSPORT + HP ALLOWANCE


Responsibilities

  • Oversea the whole process of service cum maintenance workflow
  • Frontline contact with client representatives on all service/maintenance related issues
  • Lead a team of service team members
  • Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
  • Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
  • Manage day-to-day client interactions and expectations for optimal results
  • Continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships
  • Possess a knowledge base of each client's business, organisation and objectives
  • Be responsible for operationally managing multiple aspects of the team
  • Ensure smooth progress and timely delivery and completion of maintenace commitments to clients
  • Perform a wide variety of technical and non-technical tasks

Requirements

  • Hands-on experience in security systems such as integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV Systems is a must
  • Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
  • Technology savvy (hardware & software)
  • Excellent problem solving skills
  • Strong verbal and written communication skills
  • Must be a team player
  • Customer service and business orientated with good initiative and adaptability


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We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.


You are welcome to visit our website at www.rdtpsg.com


RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920


Tell employers what skills you have

Git
security systems
Kubernetes
Scrum
TypeScript
Access Control
CCTV
Security Management
Adaptability
Intrusion Detection
Customer Satisfaction
Intrusion Detection System
Team Player
C#
API
Bridge
Application programming

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