Healthcare Quality
3 weeks ago
Position Summary
This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.
Job Scope
1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.
2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.
3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.
4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.
5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.
6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.
7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.
8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.
9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.
10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.
11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.
12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.
Requirements :
1. Hold local pharmacist license
2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry
3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis
4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.
5. Experience in conducting external and internal audits for regions
6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.
7. This position require to communicate with counter part in China
8. Occasionally travel is required to sites and region warehouses.
Competency
1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards
2. Problem-solving skills to support customer issue resolution
3. Planning & organization skills to ensure proper audit programs are managed effectively
4. Communication skills to facilitate engagements with customer and regulatory agencies
5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking
6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint
Mon to Fri 8.30am - 6pm
Tell employers what skills you have
Cold Chain
Healthcare Industry
CAPA
3PL
Quality Management
Quality Assurance
Regulatory Affairs
Customer Relationship Management
Attention to Detail
Process Management
Audits
GCP
Power BI
Audit
Six Sigma
-
Healthcare Quality
3 weeks ago
Singapore FLINTEX CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesPosition SummaryThis position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.Job Scope 1. Quality Policies &...
-
Healthcare Service Coordinator
5 days ago
Singapore Foundation Healthcare (Specialists) Pte. Ltd. Full timeJob DescriptionAt Foundation Healthcare (Specialists) Pte. Ltd., we are committed to delivering exceptional patient experiences. As a Clinic Assistant, you will be integral to this mission by ensuring seamless interactions between patients, doctors, and staff.Responsibilities:- Provide exceptional customer service to patients- Maintain accurate and...
-
Service Quality Associate
2 days ago
Singapore VANGUARD HEALTHCARE PTE. LTD. Full timeRoles & ResponsibilitiesThe Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents' well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal...
-
Healthcare Operations Assistant
5 days ago
Singapore National Healthcare Group Corporate Office (HQ) Full timeJob OverviewThis role involves providing support to the Pharmacy Services Centre by ensuring smooth daily operations, including medication packing, inventory management, and administration tasks. If you are a motivated individual with excellent communication and interpersonal skills, we encourage you to apply.Responsibilities- Provide high-quality medication...
-
Senior Administrative Coordinator
4 days ago
Singapore IHH Healthcare Full timeAbout IHH HealthcareIHH Healthcare is a leading healthcare provider with a reputation for delivering high-quality patient care.We are seeking a talented and experienced Executive Secretary to join our team and provide administrative support to our Top Management.The key responsibilities of this role include:Providing comprehensive administrative support to...
-
Healthcare Operations Manager
3 weeks ago
Singapore CFG (SG) PTE. LTD. Full timeRoles & ResponsibilitiesOverview:The Healthcare Operations Manager is responsible for managing the operational aspects of healthcare facilities or organizations, patient progress, rehab counselling, exercises, manage therapists and patients, review progress, read x-rays, patient education.Education: Degree in Human Biology, Physical Science, Chiropractic,...
-
HEALTHCARE Admin
6 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesCall Centre roleJob Description:Answer/transfer inbound calls and assist patients with inquiries, complaints, and service requests Resolve customer issues in a timely and efficient manner Maintain detailed records of customer interactions in the database Ensure compliance with company standards and regulations Demonstrate a high...
-
Healthcare Performance
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Support review and investigation of Hospital Incident Reports Provide secretariat support to meetings and committees (e.g. Total Quality Management Committee, Incident Review Committee for Serious Reportable Events Various Quality Assurance Committees) and see to the follow-up of all matters arising on all related...
-
Healthcare Operations Manager
4 weeks ago
Singapore CFG (SG) PTE. LTD. Full timeRoles & ResponsibilitiesOverview:The Healthcare Operations Manager is responsible for managing the operational aspects of healthcare facilities or organizations, patient progress, rehab counselling, exercises, manage therapists and patients, review progress, read x-rays, patient education.Education: Degree in Human Biology, Physical Science, Chiropractic,...
-
HEALTHCARE Admin
1 week ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesCall Centre roleJob Description:Answer/transfer inbound calls and assist patients with inquiries, complaints, and service requests Resolve customer issues in a timely and efficient manner Maintain detailed records of customer interactions in the database Ensure compliance with company standards and regulations Demonstrate a high...
-
Healthcare Assistant
3 weeks ago
Singapore CRAWFURD HOSPITAL PTE. LTD. Full timeRoles & ResponsibilitiesPOSITION DESCRIPTION AND RESPONSIBILITIES Assist patients with their activities of daily living (ADLs): namely feeding, bathing, dressing, toileting, transferring and mobility Record patient’s vital signs timely and accurately. Assist enrolled/registered nurses in assessing, planning, implementing, and evaluating patient care and...
-
Healthcare Assistant
3 weeks ago
Singapore SUNLOVE ABODE FOR INTELLECTUALLY-INFIRMED LTD Full timeRoles & ResponsibilitiesThe Healthcare Assistant support and assist the Staff Nurses and Enrolled Nurses in the delivery of nursing care to clients and help to maintain a clean, safe and comfortable Senior Care Centre environment for them. Participate in activities to improve the quality of care. Attend to clients’ needs and report their needs to the...
-
Healthcare Partnerships Manager
7 days ago
Singapore National University Polyclinics Full timeAbout the Role:In this Healthcare Partnerships Manager position, you will be responsible for developing and implementing strategies to enhance patient care at National University Polyclinics. You will collaborate with healthcare professionals to coordinate care plans and provide support to General Practitioners and Nurse Practitioners.Key...
-
Quality Enhancement Coordinator
6 days ago
Singapore JobStudio Full timeAbout UsJobStudio is a leading provider of innovative solutions in the healthcare industry. We strive to deliver high-quality services that exceed our customers' expectations. Our team is dedicated to fostering a culture of continuous improvement and excellence.We are currently seeking a skilled professional to join our team as a Training & Quality...
-
Healthcare Operations Manager
6 days ago
Singapore The Lentor Residence Pte Ltd Full timeJob SummaryWe are seeking a seasoned Healthcare Operations Manager to join our team at The Lentor Residence Pte Ltd. As a key leader in our healthcare operations team, you will be responsible for overseeing the daily operations of our nursing department.Key Responsibilities:Develop and implement strategic plans to improve resident care and satisfaction.Lead...
-
Quality Specialist
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & Responsibilities [HIRING] Quality Specialist (QA) Company: Biologics Pharma MNC Location: Kranji (Beside MRT, 5-min shuttle bus available) Duration: 6 Months Contract under Recruit Express (extendable by another 6 months) Working Hours: Monday to Friday, 8:00 AM – 4:30 PM Salary: Up to $8,000/month Job Responsibilities:Provide QA oversight...
-
Community Care Associate
4 weeks ago
Singapore VANGUARD HEALTHCARE PTE. LTD. Full timeRoles & ResponsibilitiesAs part of the Nursing Workforce for the Vanguard Senior Care, the Community Care Associate will assist the Senior / Staff Nurse in the delivery of required and optimal level (quality care) of healthcare services, based on the defined care model, to clients in the Vanguard Senior Care.Work Location: Senja Care HomeAttend to basic...
-
Community Care Associate
3 weeks ago
Singapore VANGUARD HEALTHCARE PTE. LTD. Full timeRoles & ResponsibilitiesAs part of the Nursing Workforce for the Vanguard Senior Care, the Community Care Associate will assist the Senior / Staff Nurse in the delivery of required and optimal level (quality care) of healthcare services, based on the defined care model, to clients in the Vanguard Senior Care.Work Location: Senja Care HomeAttend to basic...
-
Healthcare Technology Assistant
6 days ago
Singapore The GMP Group Full timeClinical Engineering RoleThe GMP Group is seeking a Healthcare Technology Assistant to join our clinical engineering team. As a key member of our team, you will be responsible for providing technical support to hospital personnel, analysing faults, and implementing action plans. This includes supervising vendor and contractor activities and updating and...
-
Healthcare Marketing Specialist
3 days ago
Singapore JointHire Singapore Pte Ltd Full timeJob Title: Healthcare Marketing SpecialistWe are seeking a highly skilled and experienced Healthcare Marketing Specialist to join our team.Our client is a premier home care service center dedicated to providing exceptional care and support to individuals in the comfort of their own homes.About Our Company:Our company is committed to delivering high-quality...