Senior Manager, Perfect Store

4 weeks ago


Singapore JOHNSON & JOHNSON PTE. LTD. Full time
Roles & Responsibilities

Kenvue is currently recruiting for:

Perfect Store Sr. Manager

This position reports into Customer Director and is based in Singapore.


Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you Join us in shaping our future–and yours.


What will you do

The Perfect Store Sr. Manager drives Physical Availability for Kenvue’s brands by leading the Perfect Store deployment in Asia Pacific. This role is primarily responsible for in-store excellence regionally and commercial planning. This role also supports coordinating Global, Regional and Local Perfect Store for offline channels.

Key Responsibilities

· Lead the Perfect Store deployment and execution across markets: collaborating with market and regional cross-function partners to set in-store excellence action standards, enable in-market execution, gap analysis, performance reviews and related sales incentive / reward programs.

· Owns the relationship with markets on Distributor Excellence, including upskilling capabilities, SFA and contract management

· Partners with markets to optimise Route to Market for Kenvue’s brands by connecting external competitive factors to cost to serve

· Supports strategic projects and Regional Retail Excellence Team on key customer performance metrics.

· Leads deployment of APAC Perfect Store Strategy:

o Perfect Store: Deploy global KPIs and facilitate market trainings.

o Reporting: Produce reports to support business rhythm and Perfect Store KPI delivery

o Business Rhythm: Provide insight to regional team and markets to support KPI delivery

o Recommendation: Link to RTM and ROI for effective execution

· Leads best practice sharing initiatives across the global & regional market community for Perfect Store. Provides ongoing communication and leadership with each market as needed and gives input based on strong understanding of Perfect Store KPIs, RTM and Field Sales

· Co-leads ongoing improvements on data insights dashboards for both Perfect Store together with IT & Data team.

· Engages and connects cross-functional stakeholders regionally & locally to support in the execution of strategic projects for Perfect Store.

· Drives the sourcing and engagement of external vendors, agency partners (e.g. creative agencies, events companies, training consultants) to provide required deliverables


What we are looking for

Required Qualifications

· Bachelor’s degree and minimum 7 years total business experience required across multiple FMCG. Experience in Trade Marketing or Customer Development is a must,

· Strong knowledge of Kenvue Perfect Store Program/previous experience on Perfect Store

· Ability to work effectively within a fast-paced, complex matrix, changing environment, ability to identify and assess risk and prioritize competing demands. Proven record in project management skills.

· Ability to influence decision-makers across countries, up and down two levels without direct authority, to ensure a fully aligned customer/company business plan.

· Strong analytical skills to deliver data-driven insights and facts, to gain support for business strategies and/or initiatives.

· Demonstrate effective communication and analytical skills. Strong presentation skills and ability to tailor presentation style to a variety of key decision makers.

· Experience in working with agencies, 3rd party suppliers and external vendors.

· Up to 20% travel may be required.

Core Competencies required for this role:

· Strategic thinking with a bias for action

· Strong understanding of field sales

· Understanding of commercial planning processes

· Analytical and problem-solving mindset, ability to translate insights to solutions.

· Understanding of global and regional market trends and adaptability to work successfully across different cultural environments.

· Strong follow through and operational discipline

· Good proficiency in written and spoken English language



Tell employers what skills you have

Management Skills
Sales
Leadership
Analytical Skills
FMCG
Contract Management
Marketing
Strategy
Thought Leadership
Adaptability
Project Management
Customer Development
Communication Skills
Presentation Skills
Trade Marketing
Sourcing
B2C Marketing
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