Floor Senior Supervisor/ Supervisor

3 weeks ago

Singapore OUE RESTAURANTS PTE. LTD. Full time
Roles & Responsibilities

OUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections. Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic skyscrapers, the venue will present 2 concepts across 3 levels and will operate from lunch time till late night.

You are responsible for ensuring that the dining club is operated smoothly through day-to-day operational duties and goals to enhance our patron’s dining experience and therefore delivering and maximising revenues and profitability targets. You will be working together with and guiding a team of like-minded individuals towards the development of an enriching and exciting environment, with the goal of placing and maintaining the dining club as one of the most sought-after nightlife and culinary destination.

Job Summary

The Senior Supervisor will be responsible for supporting the managers in various tasks and assignments not limited to, daily operational requirements and duties, diligent management of assigned workstations and ensuring all guests are exceptionally well taken care of. You must ensure that all quality, hygiene, and safety standards are followed conscientiously and is required to upkeep and deliver consistently a high standard of service skills and product knowledge.

This individual should possess strong interpersonal skills and be able lead and follow with ease and confidence, showing care for internal and external stakeholders, and be able to thrive in an exciting and fast-paced environment.

Key Responsibilities

· Arrive on duty punctually in a clean and neat appearance.

· Behave in a disciplined, sober, and orderly manner and lead fellow colleagues to provide efficient work within the company.

· Interact and engage with guests and assist guests with their requests.

· Handle promptly and professionally any guest complaints and report accordingly, with a key focus on service recovery and ensuring customer satisfaction.

· Foster a positive work environment that promotes teamwork, collaboration and maintain open communications across all levels.

· Understand the dining club’s concept and be able to execute consistently the high standard of service of food and beverage and entertainment in the dining club.

· Guide and enforce the team in ensuring all food and beverage products are prepared and served to the quality standards stipulated in the Operations Manual, maintaining these standards to a five-star level.

· Observe and comply with all Company regulations as stipulated in the Employee Handbook, as well as all established control procedures, in particular stock and cash.

· Ensure the dining club meets all statutory regulations regarding health, safety, fire, hygiene, licensing, security, and be familiar with all fire and emergency evacuation procedures.

· Ensure the equipment and interiors of the dining club are always maintained thoroughly in a clean and fully operational manner to the standards stipulated in the Operations Manual.

· Participate in any personal development, training, or other programs that the Operations Manager may ask you to take part in.

· Carry out any other tasks as reasonably requested by the Management team, where required.

Requirements

· Previous experience in a supervisory or leadership role is required.

· Ability to communicate effectively verbally and in writing.

· Extensive food, beverage, and restaurant operations knowledge.

· Knowledge of relevant computer applications and systems relevant to the role.

· Possess strong organizational and team management skills with a strong and professional approach to customer service.

· Ability to perform all functions within the dining club, when required.


Tell employers what skills you have

Product Knowledge
Licensing
Management Skills
Leadership
Strategy Development
Entertainment
Restaurants
Interpersonal Skills
Service Recovery
Team Management
Budgeting
Customer Satisfaction
Customer Service
Personal Development

  • senior supervisor

    2 weeks ago

    Singapore GMK ENGINEERING & CONSTRUCTION PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for passionate and dedicated individuals to join our team Job DescriptionConduct regular safety audits, inspections, and investigations to identify potential hazards and risks, and implement corrective measures where necessary Train employees on safety policies and procedures, including hazard identification and risk...

  • Floor Senior Supervisor/ Supervisor

    4 weeks ago

    Singapore OUE RESTAURANTS PTE. LTD. Full time

    Roles & ResponsibilitiesOUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections. Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the...

  • Floor Senior Supervisor/ Supervisor

    3 weeks ago

    Singapore OUE RESTAURANTS PTE. LTD. Full time

    Roles & ResponsibilitiesOUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections. Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the...

  • Housekeeping Supervisor

    2 days ago

    Singapore CONRAD CENTENNIAL SINGAPORE Full time

    Roles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Senior Shift Supervisor

    7 days ago

    Singapore GSK Full time

    The Senior Shift Supervisor & Shift Supervisor will be tasked to lead a team of biotechnologists to execute process operation steps to ensure the timely completion and delivery of batches. The Senior Shift Supervisor & Shift Supervisor is a first line leader serving the following 2 key functions: Management/ supervisory function on the shopfloor, leading...

  • supervisor

    3 weeks ago

    Singapore KYE ELECTRICAL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesManaging team schedules, they balance workload distribution and adapt to changing business needs. Acting as a bridge between frontline staff and senior management, Supervisors report on performance metrics and advocate for their team's needs. Regularly assessing performance and offering constructive feedback, they foster employee...

  • supervisor

    3 weeks ago

    Singapore KYE ELECTRICAL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesManaging team schedules, they balance workload distribution and adapt to changing business needs. Acting as a bridge between frontline staff and senior management, Supervisors report on performance metrics and advocate for their team's needs. Regularly assessing performance and offering constructive feedback, they foster employee...

  • supervisor

    1 day ago

    Singapore MIKAS ENGINEERING PTE. LTD. Full time

    Roles & ResponsibilitiesAssisting with other administrative tasks, when required. Preparing job descriptions and work schedules. Relaying productivity concerns to the Supervisor. Monitoring both individual and team job performance. Providing staff with technical guidance and assistance. Establishing business knowledge and awareness of shared company...

  • Housekeeping Supervisor

    3 weeks ago

    Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesSCOPEReporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will assist with the allocation of task and special assignment to the...

  • Housekeeping Supervisor

    3 weeks ago

    Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesSCOPEReporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will assist with the allocation of task and special assignment to the...

  • Housekeeping Supervisor

    2 days ago

    Singapore GLOBAL FMS PTE. LTD. Full time

    Roles & ResponsibilitiesSCOPE Reporting to the Executive Housekeeper, the Housekeeping Supervisor is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will assist with the allocation of task and special assignment to the...

  • supervisor

    4 weeks ago

    Singapore 58 RECRUITMENT PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Reporting to other senior managers as required.Liaising between the Supervisor and other employees.Hiring and training new employees.Developing training materials and conducting training sessions and workshops.Establishing business knowledge and awareness of shared company goals.Monitoring both individual and team job...

  • senior supervisor

    2 days ago

    Singapore GREEN ENGINEERING & CONSTRUCTION PTE. LTD. Full time

    Roles & ResponsibilitiesSENIOR SUPERVISOR FOR WELDER AND FITTER Lead and supervise a team of fitters, ensuring tasks are completed efficiently and effectively. Assign work, set priorities, and monitor progress. Provide technical guidance and training to team members. Evaluate performance and provide feedback. Address and resolve any issues or conflicts...

  • supervisor

    3 weeks ago

    Singapore CHINE PTE. LTD. Full time

    Roles & ResponsibilitiesSupervisor Job Responsibilities and DutiesSupervise employees to help ensure efficiency and productivity. Perform administrative tasks under the guidance of the supervisor, such as documenting procedures and creating guidelines. Assist the supervisor in hiring new personnel by reviewing applications and performing initial meetings...

  • Asst. Supervisor

    2 days ago

    Singapore MIKAIRA ENGINEERING PTE. LTD. Full time

    Roles & ResponsibilitiesAssisting with other administrative tasks, when required. Preparing job descriptions and work schedules. Relaying productivity concerns to the Supervisor. Monitoring both individual and team job performance. Providing staff with technical guidance and assistance. Establishing business knowledge and awareness of shared company...

  • Senior Supervisor

    1 day ago

    Singapore ELEVEN COLLECTIVE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are a modern restaurant looking for a friendly and proactive Senior Supervisor to join our team If you genuinely enjoy working with people, have the experience and confidence in leading a team, and a passion for providing excellent customer service, then we'd like to hear from youOur Senior Supervisor will oversee daily service,...

  • Restaurant Floor Supervisor

    4 days ago

    Singapore JointHire Singapore Pte Ltd Full time

    Job Title: Restaurant SupervisorIndustry: Food & Beverage / Catering / RestaurantAbout Company: A Japanese fine dining restaurant with a rich history and exceptional reputation. The owner, with over 20 years of experience in Kyoto, Tokyo, and Singapore, brings unparalleled expertise to his eponymous 12-seater Sushi Kappo Restaurant.Job Description: Create...

  • F&B Supervisor

    2 days ago

    Singapore 3XG PTE. LTD. Full time

    Roles & ResponsibilitiesF&B SupervisorOccupationSUPERVISORJob Description & RequirementsJob ResponsibilitiesWork closely with the Asst. Manager and Manager for the smooth operations of floor assigned Supervise opening and closing operations ensure standard protocols are followed Respond promptly to customer complaints/concerns and suggest solutions to...

  • supervisor

    2 days ago

    Singapore YANG FA Full time

    Roles & ResponsibilitiesA supervisor is responsible for overseeing a team, ensuring productivity, and maintaining a positive work environment. Their responsibilities typically include:1. Leadership & Team ManagementSupervising daily operations and team performanceAssigning tasks and setting deadlinesProviding guidance, coaching, and supportMotivating...

  • Assistant Retail Supervisor

    3 weeks ago

    Singapore WELCIA SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe Retail Supervisor/Assistant Retail Supervisor is responsible for achieving the sales target assigned by the Store Manager. The main function is to help in supervising the retail staff under their care. You will be in charge of monitoring and mentoring all employees in their day to day activities in the stores, handle customers in...