Senior Shift Supervisor
15 hours ago
The Senior Shift Supervisor & Shift Supervisor will be tasked to lead a team of biotechnologists to execute process operation steps to ensure the timely completion and delivery of batches.
The Senior Shift Supervisor & Shift Supervisor is a first line leader serving the following 2 key functions:
Management/ supervisory function on the shopfloor, leading the team, providing guidance and making decisions regarding process issues.
First line technical expert on the shopfloor, troubleshooting, investigating issues, and ensuring the development of technical competency of biotechnologists.
The Senior Shift Supervisor & Shift Supervisor reports directly to the Operation Manager.
Responsibilities
Management
Ensure the morale, discipline and well-being of the team are well managed.
Ensure timely intervention and escalation of any potential conflicts between team members.
Monitor, plan and coordinate resources to ensure effective utilization of operational staff.
Conduct performance reviews and development discussions to provide timely feedback to team members.
Production
Ensure team performance in delivering production batches.
Ensure timely closure of process orders and batch records, lead investigations and troubleshoot process issues.
Conduct Tier 1 meetings and ensure the use of Tier 1 boards, including adherence to Tier 1 KPIs.
Involve in continuous improvement and issue reporting.
Act as a backup to run the process during manpower shortages.
Quality
Timely escalation of Quality Risks for assessment.
Create unplanned events in SAP promptly.
Ensure team compliance with all relevant LSOP/Batch record requirements.
Review documentation, including batch records, and make necessary corrections.
Participate in cGMP self-inspections to ensure compliance with internal LSOPs and regulatory requirements.
Ensure high housekeeping standards and discipline on the shopfloor.
Support and facilitate self-inspections and coordinate plant pre-audit preparations.
Training and Development
Ensure biotechnologists are trained according to the training matrix.
Support and guide new joiners for a smooth transition.
Develop oneself as a process Subject Matter Expert (SME).
Guide junior employees for knowledge transfer.
Assist in conducting on-the-job training.
Safety
Ensure safe and secure operations in the facility.
Identify and resolve potential safety issues with the team.
Support safety audits and follow up on recommendations.
Act as the primary work permit approver for the respective area.
Knowledge, Skills & Experience
A Diploma/Degree in any Engineering or Science related discipline.
At least 10 years of experience in a pharmaceutical manufacturing plant or graduates with a minimum of 4 years of relevant work experience.
Knowledge in SAP transactions.
Knowledge in cGMP and safety issue management.
Knowledge in biotechnology equipment.
Good troubleshooting skills.
People management skills.
Effective organizational skills.
Effective communication skills.
Continuous improvement mindset.
Strong conflict management skills.
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