Senior Manager, Membership Services

2 days ago


Singapore SEACARE MANPOWER SERVICES PTE LTD Full time
Roles & Responsibilities

Responsibilities

· Deliver exceptional service and support to all members.

· Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.

· Administer membership welfare schemes.

· Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.

· Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.

· Stay updated on industry trends and best practices to ensure the membership services division remains innovative.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Minimum diploma in any field

Knowledge and Skills

· Strong understanding of membership programs, loyalty strategies and member engagement techniques.

· Proven track record of managing and developing teams to achieve high performance.

· Exceptional communication, problem-solving and interpersonal skills.

· Ability to think strategically while focusing on day-to-day operations and results.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in MS Office and CRM systems.

· Adapt to working in a fast-paced environment.


Location: Singapore/ Chinatown/Outram Park


Tell employers what skills you have

CRM
Mentoring
Factory
Leadership
Ability To Work Independently
Interpersonal Skills
Supply Chain
Artificial Intelligence
Data Integration
3D
Data Engineering
System Design
Data Science
Technical Leadership
Assembly

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