SAFRA National Service Association | MEMBERSHIP SERVICES EXECUTIVE

2 days ago


Singapore SAFRA National Service Association Full time

MEMBERSHIP SERVICES EXECUTIVE
SAFRAPOINTS Rewards Programme
- HQ, Mount Faber Club
Responsibilities:
Manage and support the SAFRAPOINTS Rewards Programme including planning, operations, marketing and administration.
Conceptualise and execute marketing and promotion plans for redemption specials and clubs vendors’ promotion to attain Points earning and redemption targets.
Plan and initiate communication materials for the Rewards Programme for both online and offline channels.
Manage and liaise with merchants/vendors relating to SAFRAPOINTS Rewards Programme.
Generate monthly report and provide analysis of members’ spending, earning and redemption of SAFRAPOINTS
Manage the Rewards Programme CRM system, criteria and vouchers issuance in both digital and paper format.
Review and enhance the Rewards Programme to adapt to the changing member needs and market landscapes
Monitor competitors’ loyalty programme and conduct periodic review to improve SAFRA Points Rewards Programme value.
Conceptualise and execute the SAFRA Membership Grand Draw, including the Draw promotional mechanics, propose prizes and IT system requirements.
Requirements:
Degree with 3-4 years’ marketing/operations experience preferred.
Meticulous with good supervisory, interpersonal, written and verbal communication skills.
Good team player who is able to work under pressure.
Energetic with good multi-tasking skills, a positive attitude and strong customer focus instinct.
Prior experience in a membership/rewards programme setting and/or digital vouchers scheme will be advantageous.
A competitive compensation package, including performance bonus, awaits the right candidate.
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