Senior Leadership Role: Membership Growth and Development

3 days ago


Singapore Seacare Manpower Services Pte Ltd Full time
Job Overview

We are seeking a highly skilled Senior Manager, Membership to join our team at Seacare Manpower Services Pte Ltd. This is a full-time and permanent position based in Central, Singapore.

Key Responsibilities

The successful candidate will be responsible for delivering exceptional service and support to all members, developing and implementing effective membership strategies that increase membership growth and member engagement, retention and satisfaction, administering membership welfare schemes, collaborating with senior leadership to align membership strategies with the organisation's broader objectives, preparing membership reports for senior leadership on membership performance, trends, and opportunities for improvements, staying updated on industry trends and best practices to ensure the membership services division remains innovative, and travelling when necessary for overseas assignments.

Qualifications and Skills

To be successful in this role, you will need a minimum diploma in any field, strong understanding of membership programs, loyalty strategies and member engagement techniques, proven track record of managing and developing teams to achieve high performance, exceptional communication, problem-solving and interpersonal skills, ability to think strategically while focusing on day-to-day operations and results, ability to work independently and collaboratively, meeting deadlines and managing multiple tasks, proficiency in MS Office and CRM systems, and adaptability in a fast-paced environment.

About the Role

This role comes with an estimated salary of SGD 8,000 - 12,000 per month, depending on experience, making it an attractive opportunity for those looking to grow their careers in membership management.



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