Administrator - General Insurance Agency
4 weeks ago
Are you an experienced General Insurance Administrator with the necessary certifications? We are looking for a detail-oriented and proactive individual to support the smooth operations of our agency, including policy administration, client servicing, and quotation assistance.
Key Deliverables:✔️ Accurate and competitive insurance quotations for clients.
✔️ Timely and efficient policy processing and documentation.
✔️ Effective follow-ups and resolution of client and insurer inquiries.
✔️ Compliance with regulatory and company requirements.
✔️ Well-maintained client and policy records.
✔️ Support in improving agency workflow and operational efficiency.
✅ Quotation & Policy Administration
- Assist in preparing and processing insurance quotations for clients.
- Work closely with insurers and underwriters to obtain competitive rates and coverage options.
- Manage end-to-end policy documentation, issuance, renewals, and endorsements.
- Handle policy amendments, cancellations, and claims processing.
- Ensure all transactions comply with regulatory and company standards.
✅ Customer & Partner Coordination
- Liaise with insurers, and clients for policy servicing and inquiries.
- Provide timely follow-ups on outstanding documents, quotations, and payments.
- Maintain strong relationships with clients by delivering exceptional service.
✅ Regulatory Compliance & Documentation
- Ensure all documentation meets industry regulations and company policies.
- Maintain accurate records of policies, claims, and client interactions.
- Assist in audits and compliance reporting.
✅ Administrative & Operational Support
- Manage agency database and policy records efficiently.
- Coordinate with internal teams on premium collections and renewals.
- Provide administrative support to agents and management.
Qualifications:
- Proficiency in English & Chinese
- Good Computer skills
- Certified in BCP/PGI/CGI
Tell employers what skills you have
Resourceful Problem-solving
correspondence
responsive
MS Excel
efficient
Highly responsible
proactive
Highly Resourceful
Always Willing to learn
MS Office
maintain confidentiality
Adaptability
discretion
Computer-savvy
Customer Service
Work in a Fast Paced Environment
loyalty
On time
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