Product Consultant
4 weeks ago
· Customer Success: Develop and manage all client onboarding activities from project kick-off, training, configuration, data migration and “System Live”.
· Project Management: Successfully and effectively manage implementation projects on schedule, and with high customer satisfaction; projects include implementation of different solutions including reservation, waitlist, & table management; POS, Payment Gateway, Call Telephony Integration, Voice Booking System & BI/Dashboard Reporting.
· Account Management: Collaborate directly with restaurants & hotels stakeholders to confirm goals, driving implementation of TableCheck at their venue and tailor configuration and communication toward those goals.
· Product Guru : Be a product consultant, able to help clients learn the platform effectively and optimize their utilization based off their business requirement.
· Team Player: Partner with Team Lead and Sales Representatives to support customers toward product adoption.
· 1+ years of experience working in challenging, customer-facing roles, ideally within the SaaS industry or hospitality technology
· Fresh Graduate Diploma or Degree in any field are welcome to apply.
· Outstanding written and oral communication skills
· Detail-oriented, strong critical thinking and problem-solving abilities
· Love to connect with people, love foods, love to travel.
· Positive & keen to learn attitude.
· Outstanding written and oral communication skills
· Detail-oriented, strong critical thinking and problem-solving abilities
· Love to connect with people, love foods, love to travel.
· Fresh Graduate are welcome to apply.
· Positive & keen to learn attitude.
Tell employers what skills you have
Account Management
Oral Communication Skills
Restaurants
Customerfacing
Critical Thinking
Customer Success
Telephony
Product Management
Data Migration
Project Management
SaaS
Team Lead
Presentation Skills
Customer Satisfaction
Team Player
Hospitality
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