System Applications Business Analyst

3 weeks ago

Singapore ST LUKE'S ELDERCARE LTD. Full time
Roles & Responsibilities

We are seeking a dedicated and resourceful IT professional to join our team, responsible for ensuring the smooth operation and lifecycle management of critical application systems. This role involves providing comprehensive application support, managing system integrations, and enhancing user experience by bridging the gap between users and vendors. The ideal candidate will have a strong background in platform/SaaS system lifecycle management, a passion for aged care, and the ability to collaborate with stakeholders to implement secure, reliable, and user-friendly IT solutions.


Responsibilities

Application Support and Maintenance

•Provide application support in resolving and troubleshooting problems together with users and vendors for further investigations

•Track and manage all incidents to ensure resolution/escalation to the relevant support staff/vendors

•Manage the interface and integration requirements between IT application systems

•Maintain user documentation including release notes, training guides and UAT documentation

•Provide IT domain knowledge to users when required

System Lifecycle Management

•Manage the lifecycle of systems, including planning, analysis, design, implementation, testing and integration, and maintenance

•Perform analysis of existing application software and explore new solutions to improve business efficiency

User Experience and Service Management

•Responsible for user service management of the applications, ensuring systems are both functional and user-friendly

•Facilitate end-user training to ensure the correct usage of IT application workflows by users.

•Bridge the gap between users and vendors by managing user services and translating users’ requirements into effective system solutions

Vendor and Stakeholder Management

•Collaborate with vendors to tailor solutions to specific user needs.

•Manage and govern IT service providers and vendors to ensure SLA commitments are met

•Partner users in evaluating IT solutions and products so that the solution implemented is secure, reliable, and has the necessary vendor support/warranty in place

Security and Compliance

•Ensure compliance of all security measures in application development processes

Resource Management

•Manage and monitor IT budget, procurement and utilisation relating to systems and applications

Others

•Any other assignments/projects as required by the Supervisor


Requirements

•Possess a Degree in Digital Healthcare, Computer Science, Information Technology or related fields

•At least 2-3 years of experience in Platform/SaaS system lifecycle management, a good understanding of systems approach and how digitalisation impacts processes. Experience working in a healthcare setting is advantageous.

•Ability to work with external and internal stakeholders.

•Experience with application development will be an added advantage

•Strong analytical skills and ability to work independently

•Good time-management skills and the ability to work under pressure

•Comfortable learning new technologies as needed for new solutions

•Proactive, resourceful, willingness to learn and take on responsibilities

•Must be willing and able to travel across Singapore to support remote sites when required

•Passion and keen interest in the aged care sector.

•Good communication skills, both verbal and written, for effectively conveying ideas and exploring the latest technologies with users and stakeholders.



Tell employers what skills you have

UAT
Troubleshooting
Analytical Skills
Ability To Work Independently
Service Management
Translating
User Experience
Application Development
Information Technology
Compliance
Application Support
Resource Management
Bridge
Stakeholder Management

  • IT System Analyst

    4 months ago

    Singapore Best Careers and Opportunities Full time

    JOB LOCATION: SINGAPORE JOB TITLE: IT SYSTEM ANALYST Job Description: 1. IT System/Business Analyst shall: * Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality. * Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies...

  • IT System/Business Analyst

    3 weeks ago

    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Bachelor’s degree in Business, Management of Information systems, Information/Infocom Technology or related discipline.· Minimum 5 years of work experience as business analyst or equivalent position. Handled large scale front facing projects, with experience in stakeholder management and comms management;· Proven and hands on...

  • IT System/Business Analyst

    2 months ago

    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Bachelor’s degree in Business, Management of Information systems, Information/Infocom Technology or related discipline.· Minimum 5 years of work experience as business analyst or equivalent position. Handled large scale front facing projects, with experience in stakeholder management and comms management;· Proven and hands on...

  • Senior business analyst

    3 weeks ago

    Singapore Ambition Group Singapore Pte. Ltd. Full time

    About the Role Our client, a well-established organization, is looking for a Senior Business Analyst to manage and enhance their business systems, with a primary focus on CRM and. NET applications. Experience with Salesforce, especially Salesforce Lightning, is an advantage, as the client’s systems are built on this platform. Key Responsibilities Manage...

  • Business Systems Analyst

    4 weeks ago

    Singapore A LOOP PTE. LTD. Full time

    A Business Systems Analyst plays a pivotal role in driving business growth by leveraging technology and data analysis. ACP Computer Training & Consultancy, a leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions, is seeking an exceptional candidate to join our team as a Business Systems Analyst Intern.About...

  • Application Business Analyst

    3 weeks ago

    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Roles & Responsibilities Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc. Support user community on business queries and guidance on better usage of the system on daily...

  • Application Business Analyst

    4 weeks ago

    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Roles & Responsibilities Collate and manage all the details regarding the application for the assigned business vertical– information could span from details of systems interfacing, content of the various data being posted, data held within the application etc. Support user community on business queries and guidance on better usage of the system on daily...

  • IT System Analyst

    4 months ago

    Singapore Best Careers and Opportunities Full time

    JOB LOCATION: SINGAPOREJOB TITLE: IT SYSTEM ANALYSTJob Description:1. IT System/Business Analyst shall:* Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality.* Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for...

  • IT System Analyst

    3 weeks ago

    Singapore Best Careers and Opportunities Full time

    JOB LOCATION: SINGAPOREJOB TITLE: IT SYSTEM ANALYSTJob Description:1. IT System/Business Analyst shall:* Offer support in managing, maintaining, and testing IT application systems, ensuring their efficient operation and functionality.* Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for...

  • Senior business analyst, enterprise applications

    7 days ago

    Singapore Shangri-La Group Full time

    Career Opportunities: Senior Business Analyst, Enterprise Applications (170813) Requisition ID 170813 - Posted - Singapore - Shangri-La International Hotel Management Pte Ltd - Information Technology - Permanent Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment...

  • Senior Business Analyst

    3 weeks ago

    Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the RoleOur client, a well-established organization, is looking for a Senior Business Analyst to manage and enhance their business systems, with a primary focus on CRM and .NET applications.Experience with Salesforce, especially Salesforce Lightning, is an advantage, as the client’s systems are built on this platform.Key...

  • Senior Business Analyst

    4 weeks ago

    Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the RoleOur client, a well-established organization, is looking for a Senior Business Analyst to manage and enhance their business systems, with a primary focus on CRM and .NET applications.Experience with Salesforce, especially Salesforce Lightning, is an advantage, as the client’s systems are built on this platform.Key...

  • IT Application Business Analyst

    1 day ago

    Singapore TOTAL EBIZ SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesREQUIREMENTS FOR IT APPLICATION BUSINESS ANALYST (BA) Work Experience in recent EIGHT (8) years: a.Candidate must have minimally THREE (3) years of relevant IT Application BA experience.b.Candidate must have THREE (3) year of working experience with Agile Methodologies, tools and delivery.c.Candidate must have THREE (3) years of...

  • IT Application Business Analyst

    1 day ago

    Singapore TOTAL EBIZ SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesREQUIREMENTS FOR IT APPLICATION BUSINESS ANALYST (BA) Work Experience in recent EIGHT (8) years: a.Candidate must have minimally THREE (3) years of relevant IT Application BA experience.b.Candidate must have THREE (3) year of working experience with Agile Methodologies, tools and delivery.c.Candidate must have THREE (3) years of...

  • IT System/Business Analysts

    1 month ago

    Singapore WIPRO LIMITED (SINGAPORE BRANCH) Full time

    Roles & ResponsibilitiesWipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.A company recognized globally for its...

  • Business Systems Analyst

    3 weeks ago

    Singapore NCS PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewThe Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.As a Business Systems Analyst/Consultant, the broad area of your job responsibilities should cover the following: Gather, analyse and...

  • Business Systems Analyst

    6 months ago

    Singapore NCS PTE. LTD. Full time

    Roles & ResponsibilitiesOverviewThe Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.As a Business Systems Analyst/Consultant, the broad area of your job responsibilities should cover the following: Gather, analyse and...

  • Senior business analyst

    3 weeks ago

    Singapore Ambition Singapore Full time

    Posted 15 December 2024 Salary S$6000 - S$7000 per month + Variable Bonus Location Singapore Job type Permanent Discipline Technology Reference 278409_1734228927 About the Role Our client, a well-established organization, is looking for a Senior Business Analyst to manage and enhance their business systems, with a primary focus on CRM and. NET applications....

  • Senior Business System Analyst

    1 day ago

    Singapore NEWGEN SOFTWARE TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Desciption: The individual in this role will take on the dual responsibilities of post-sales Engagement Management and the position of Business Systems Analyst. As the Engagement Manager, they will serve as the primary contact for clients, ensuring proactive and timely responses to project requirements, concerns, and...

  • Senior Business System Analyst

    1 day ago

    Singapore NEWGEN SOFTWARE TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Desciption: The individual in this role will take on the dual responsibilities of post-sales Engagement Management and the position of Business Systems Analyst. As the Engagement Manager, they will serve as the primary contact for clients, ensuring proactive and timely responses to project requirements, concerns, and...