WAITER SUPERVISOR

3 weeks ago


Singapore EC MANPOWER PTE. LTD. Full time
Roles & Responsibilities

Key Responsibilities:
  • Supervise and lead the team of waiters to ensure efficient service.
  • Train and mentor staff on service standards, customer interaction, and restaurant policies.
  • Monitor dining operations to ensure high-quality service and customer satisfaction.
  • Handle customer inquiries, complaints, and special requests professionally.
  • Coordinate with the kitchen and bar staff to ensure smooth service flow.
  • Maintain cleanliness and hygiene standards in the dining area.
  • Manage shift schedules, staff performance, and task assignments.
Job Requirements:
  • Previous experience as a Waiter Supervisor or similar role in the hospitality industry.
  • Strong leadership, communication, and problem-solving skills.
  • Excellent customer service skills and attention to detail.
  • Ability to work in a fast-paced environment and handle pressure.
  • Knowledge of restaurant operations and food safety standards.

Tell employers what skills you have

Customer Service Skills
Customer Retention
Microsoft PowerPoint
Listening Skills
Food Safety
Customer Interaction
Hospitality Industry
Employee Engagement
Approachable
Attention to Detail
Pressure
Administrative Support
Presentation Skills
Customer Satisfaction
Employee Relations
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