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WAITER SUPERVISOR

1 month ago

Singapore PICA WORLD PTE. LTD. Full time
Roles & Responsibilities

We are looking for a Waiter Supervisor to lead all aspects of our Service operations. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Waiter Supervisor responsibilities include maintaining the restaurants revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

  • Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software/ POS
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • Degree in Business Administration; hospitality management or culinary schooling is a plus

Tell employers what skills you have

Customer Retention
Management Skills
Microsoft PowerPoint
Ingredients
Restaurants
Financial Management
Administration
Hospitality Management
Employee Engagement
Approachable
Restaurant Management
Administrative Support
Customer Service
Employee Relations
Hospitality
Customer Service Experience