Store Manager

4 weeks ago


Singapore BATA SHOE (SINGAPORE) PRIVATE LIMITED Full time
Roles & Responsibilities

Job Description

  • Provide customer service in accordance with Bata’s service standards
  • Optimize sales opportunity alongside customer satisfaction
  • Offer product expertise to assist customers in their enquiries and choices
  • Familiarize with promotional activities and advice customer accordingly
  • Project a healthy and well-groomed image as our representative of Bata
  • Maintain the POS / Cashier with utmost care and ownership
  • Ensure accurate payment and return of change to customers
  • Ensure the accurate receipt of goods from Warehouse and other Stores
  • Ensure prices of products are accurate
  • Ensure products on display are well maintained and stock-up according to standards
  • Ensure documentation of products are accounted for and accurately maintained
  • Deliver sales and profitability target
  • Ensure delivery of 100% customer satisfaction
  • Ensure consistency in customer service
  • Achieve sales targets set for the store
  • Achieve MSI and conversion metrics as per Company benchmark
  • Coach and provide guidance to Sales Associates on Product and Customer Services

Job Requirements

  • At least 3 Year(s) of related working experience in retail (Shoes/Fashion/Apparels related) is required for this position.
  • Well-groomed and friendly personality
  • Service oriented with a positive attitude
  • Customer-focused with strong communications and interpersonal skills
  • Willing to work retail hours (shift, weekends and public holidays)

By submitting any application or resume to us for consideration, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to our company for our consideration.


Tell employers what skills you have

Coaching
Store Operations
Mentoring
Leadership
Visual Merchandising
Interpersonal Skills
Inventory
Oracle POS system
Selling
Merchandising
Customerfocused
Compliance
Communication Skills
Customer Satisfaction
Customer Service
Scheduling
Customer Services
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