Boutique Service Crew
4 weeks ago
The Boutique Service Crew is a customer-facing role at Birds of Paradise Gelato Boutique that delivers delightful experiences to every customer, according to company’s standards.
ABOUT US
At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.
VISION
To make the world a better place
MISSION
To delight our customers
To nurture our staff
To contribute to community
RESPONSIBILITIES
· make every Birds of Paradise boutique a great place to visit by taking ownership of your duties in your assigned boutique, ensuring operations are running smoothly every day; and by delivering a best-in-class service that takes care of every customers’ experience through every touchpoint
· ensure compliance with company standards, standard operating procedures, and governing regulations
DUTIES
STRATEGIC
· Observe, improve & suggest better ways of getting things done
DAY-TO-DAY
· Perform boutique operations from opening to closing according to company standards & standard operating procedures, including
o punctual boutique opening; efficient & complete closing
o proactive engagement with customers (walk-in, text, phone calls, etc)
o carefully prepare & serve gelato & complementary products (including for deliveries, events)
o accurate cashiering & reporting
o handle customers’ questions, complaints and feedback with warmth and tact
o safeguard gelato quality and ensure proper handling
o monitor performance of freezers throughout the day
o receiving and delivery of goods at boutique
o submit accurate and timely reports on inventory, etc
o alert Boutique Supervisor on any issues that may arise
· Proactively maintain entire boutique environment in tip-top condition according to company SOP, including
o implement measures for health & safety of staff & customers
o daily, weekly and monthly cleaning & maintenance of the boutique premises and equipment
o organise storage areas
o identify, implement & manage effective signage (relevance, effectiveness, cleanliness and condition)
o monitor usage levels and procure consumables (e.g. cleaning, stationery) as required
· Assist at ad hoc off-site events (e.g. weddings, live-scoop events)
· Undertake ad-hoc duties as reasonably assigned from time to time
WE ARE LOOKING FOR SOMEONE WITH
· a heart of service
· strong work ethic (reliable, committed, go-the-extra-mile)
· high level of integrity and professionalism
· warm & positive communicative skills
· an ambassador who believes in & embodies our brand vision, mission & values
REQUIREMENTS & QUALIFICATIONS
· Diploma or higher
· Basic Food Hygiene certificate
· Proficient with Microsoft Office (excel, word) & Google Suites (google sheet, doc)
· No prior working experience needed
· Shift work (5-day work week, including weekends & Public Holidays)
REPORTING LINES
· Reports to Operations Manager
SUCCESS IS WHEN
Our boutiques are running smoothly and all on-ground issues are resolved in good time, i.e. all standard operating procedures and company standards are adhered to; quality of products are well- maintained; customer service is top-notch, boutique and equipment are clean; customers are regularly delighted and their issues are resolved quickly.
Tell employers what skills you have
Gourmet
Microsoft Office
SOPs
Housekeeping
Customerfacing
Food and Beverage Safety, Hygiene and Security
Inventory
Desserts, preparation experience
Consumables
Cakes
Events
Compliance
Packaging
Food hygiene
Cashiering
Excel
Customer Service
Able To Work Independently
Food and Beverage Services
-
Customer Service Manager for Boutique Experience
1 month ago
Singapore AESOPICA PTE. LTD. Full timeUnlock a rewarding career as a Customer Service Manager at AESOPICA PTE. LTD.! As the face of our boutique, you will be responsible for creating an exceptional customer experience, managing a team of service crew, and ensuring seamless operations.About UsAESOPICA PTE. LTD. is a dynamic organization dedicated to delivering delightful experiences to every...
-
Boutique manager/ assistant boutique manager
2 months ago
Singapore Richemont Full timePermanent Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand’s signatures, and determination its...
-
Singapore CREW by HRnet Full timeAt CREW , we foster a strong learning culture where you'll work closely with mentors who are leaders in the recruitment industry. During your internship, you’ll gain invaluable hands-on experience, including: Experiencing the entire recruitment process from sourcing to placement. Identifying and assessing suitable candidates for various roles....
-
Service Crew
4 months ago
Singapore ARKCLUB INTERNATIONAL MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Nightclub Service CrewJob Description:We are seeking enthusiastic and customer-oriented individuals to join our team as Nightclub Service Crew. As a member of our service crew, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests. Your duties will include...
-
CREW by HRNET | Staff Nurse
1 week ago
Singapore CREW by HRNET Full timeAs a Clinic Nurse , you’ll be the heart of our practice, delivering exceptional care to our patients! Here’s what you’ll do: Front-Line Service: Provide a warm welcome and support to patients and visitors. Reception Duties: Manage patient registration, schedule appointments, and respond to inquiries with a smile. Billing & Cashiering: Efficiently...
-
Boutique consultant
2 months ago
Singapore Richemont Full timeSince 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-Le Coultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly...
-
Singapore THE SWATCH GROUP S.E.A. (S) PTE LTD Full timeRoles & ResponsibilitiesReporting to the Boutique Manager, the Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance.In this role, you will: Work closely with the Team in achieving the set sales target. Perform sales activities, attend to walk-in customers and...
-
Singapore THE SWATCH GROUP S.E.A. (S) PTE LTD Full timeRoles & ResponsibilitiesReporting to the Boutique Manager, the Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance.In this role, you will: Work closely with the Team in achieving the set sales target. Perform sales activities, attend to walk-in customers and...
-
Supervisor - Buccellati Boutique
2 weeks ago
Singapore RICHEMONT LUXURY (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesCandidate ProfileDo you have a rich experience in the luxury retail market, with a passion for High Jewelry, Arts & Culture?Are you results driven, understands and able to create exceptional client experience to drive boutique performance?Do you demonstrate exceptional people management skills, able to inspire and develop your team to...
-
Supervisor - Buccellati Boutique
2 weeks ago
Singapore RICHEMONT LUXURY (SINGAPORE) PTE. LTD. Full timeRoles & ResponsibilitiesCandidate ProfileDo you have a rich experience in the luxury retail market, with a passion for High Jewelry, Arts & Culture?Are you results driven, understands and able to create exceptional client experience to drive boutique performance?Do you demonstrate exceptional people management skills, able to inspire and develop your team to...
-
Boutique Director
4 weeks ago
Singapore LVMH WATCH & JEWELLERY SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesThe Boutique Director will be responsible for the overall management of the Boutique, ensuring sales performance, profitability, brand recognition, team development, excellent customer service experience and customer relationship management. His/Her main role is to lead the boutique team to achieve the KPI targets set by the brand...
-
Boutique Director
4 months ago
Singapore LVMH WATCH & JEWELLERY SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesThe Boutique Director will be responsible for the overall management of the Boutique, ensuring sales performance, profitability, brand recognition, team development, excellent customer service experience and customer relationship management. His/Her main role is to lead the boutique team to achieve the KPI targets set by the brand...
-
Boutique manager
2 months ago
Singapore Richemont Full timeA High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels, you will be surrounded by passionate experts and will contribute to many new...
-
Customer Service Consultant | Bridal Boutique
3 weeks ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRoles & Responsibilities Workplace Near City Hall MRT, Singapore 5 Work Days Per Week, 2 Off On Roster Require Working on 2 Weekend Per Month Industry: Japanese Style Boutique Role: Bridal Consultant x 2 Headcount Salary: $2,500 - $3,500 + Commission + AWS + Variable BonusJob Scopes: Taking care of the bridal boutique for operation. Attending to...
-
Customer Service Consultant | Bridal Boutique
3 weeks ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRoles & Responsibilities Workplace Near City Hall MRT, Singapore 5 Work Days Per Week, 2 Off On Roster Require Working on 2 Weekend Per Month Industry: Japanese Style Boutique Role: Bridal Consultant x 2 Headcount Salary: $2,500 - $3,500 + Commission + AWS + Variable BonusJob Scopes: Taking care of the bridal boutique for operation. Attending to...
-
Service crew
4 weeks ago
Singapore TANACHIRA SEA PTE. LTD. Full timeRoles & ResponsibilitiesWorking Location: OrchardDays: 5 Days Work WeekGood Remuneration PackageAttention all coffee lovers and fashion enthusiasts, we are currently seeking talented candidates to join their team as service crew for new boutique stores with cafes. As a globally recognized brand, our client brand is synonymous with elegance, style, and...
-
Service crew
1 month ago
Singapore TANACHIRA SEA PTE. LTD. Full timeRoles & ResponsibilitiesWorking Location: OrchardDays: 5 Days Work WeekGood Remuneration PackageAttention all coffee lovers and fashion enthusiasts, we are currently seeking talented candidates to join their team as service crew for new boutique stores with cafes. As a globally recognized brand, our client brand is synonymous with elegance, style, and...
-
CREW by HRNET | Senior Technical Consultant
3 weeks ago
Singapore CREW by HRNET Full timeBenefits Summary This is a full-time permanent role Medical Leaves, Medical Claim, Insurance Coverage, Dental Benefits, Annual Leaves, Variable Bonuses, Annual Salary Review Scheme, Accommodation Allowance, Nice and Comfortable Work Environment etc. Basic Salary : HKD45,000 - HKD50,000 (Equivalent to SGD7,800 - SGD8,700) + Performance Bonuses Work location:...
-
Senior operations executive
1 month ago
Singapore CREW By HRNET Full timeJob Opportunity: Senior Operations Executive – The Maestro of Luxury Retail Projects! Are you a dynamic multitasker with a knack for turning blueprints into reality? Do you thrive on the thrill of managing retail boutique projects with precision and flair? If you’re ready to combine your love for luxury, technical expertise, and operations mastery, we...
-
Service crew
16 hours ago
Singapore TANACHIRA SEA PTE. LTD. Full timeRoles & ResponsibilitiesWorking Location: OrchardDays: 5 Days Work WeekOnly Singaporeans / PRs need applyGood Remuneration PackageAttention all coffee lovers and fashion enthusiasts, we are currently seeking talented candidates to join their team as service crew for new boutique stores with cafes. As a globally recognized brand, our client brand is...