SERVICE CAPTAIN

2 weeks ago


Singapore AAANNNGG PTE. LTD. Full time
Roles & Responsibilities

  • Provide excellent customer service to all guests.
  • Take reservations and enquire purpose of visit.
  • Greet each guest courteously and promptly.
  • Share promotions, specials and items to customers.
  • Take food and beverage orders, repeat orders to guests, inform guest of estimated service time.
  • Oversee a team of servers who are assigned to his/her shift.
  • Efficiently input orders in the Point-of-Sale system.
  • Process payment and check bills promptly.
  • Maintain cleanliness of the outlet.
  • Assist manager by getting involved in planning and organizing of special events.
  • Check food and beverage inventories and stocks in a consistent and accurate manner.
  • Follow Food & Beverage Safety and Hygiene policies and procedures.
  • Complete opening, operating, and closing procedures.
  • Troubleshoot any issues related to cashier payments.
  • Escalate guests feedback to duty manager.


  • Good command of spoken English
  • Pleasant and outgoing personality
  • Team player, preferable with good communication and interpersonal skills
  • Positive service attitude, coachable
  • Able to work on weekends and public holidays


  • 5 day work week
  • Variable and daily incentive scheme
  • Free shuttle bus from Tanah Merah MRT station

Tell employers what skills you have

general cleaning
Interpersonal Skills
Food and Beverage Safety and Hygiene
Basic training
Food & Beverage
Cashiering
Team Player
Customer Service
Team Work
Food Service
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