Technical Support Engineer

3 weeks ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Location: 21 Bukit Batok Cres, Singapore 658065

Working Days: 5 Days

Working hours : 9am - 6pm

Salary : SGD2,900- $4,000 (not inclusive of transport allowance, bonus/commission)

Allowance Transport: SGD500 min (applicable if you have own car), otherwise reimbursement
Bonus: 1 – 2 months depending on performance


Industry: Electrical & Electronics


The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of Automation Products we are distributing and their applications for our customers in Singapore, Malaysia and Indonesia.


Job Responsibilities:

  • Responsible for product management for the product we are distributing
  • Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
  • Prepare and present application/ solution proposals according to customer requirements
  • Provide technical, application/ Support technical requests/support, respond to customer queries and issues of our customers over telephone or email.
  • Provide product training and conduct product demonstration to customers
  • Work closely with sales team to maintain existing customers’ relationship.
  • Using product application knowledge to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
  • Build up relationship with our product's principal and provide customers’ feedback to product's principal for service and/or products enhancements.
  • Value-add to customers’ needs and strengthen relationships with them.

Job Requirements:

  • Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics
  • Training on products will be provided
  • Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage
  • 1 – 2 years experience

Skills

  • PLC programmable logic controller programming, touch panel, Control And Automation


Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279




Tell employers what skills you have

Sales
Troubleshooting
Electrical
PLC
Test Automation
Product Management
Application Support
Product Demonstration
Instrumentation
Technical Sales
Electronics
Technical Support

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