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Manager, Intelligence and Investigations

1 month ago

Singapore SKILLSFUTURE SINGAPORE AGENCY Full time
Roles & Responsibilities

Enforcement and Compliance Division (ECD)

ECD is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive, and inclusive CET eco-system through effective grant management, Skills Development Levy Collection, and enforcement against external fraud and abuse.

Through monitoring, intelligence, audit and investigation efforts, ECD drives SSG’s enforcement actions against errant entities and individuals to prevent abuse or contraventions of SSG’s funding, the Private Education Act, SkillsFuture Singapore Agency Act, Skills Development Levy Act and the respective regulations under the purview of SSG.


What you will be working on

The division oversees the conduct of inquiries and investigations of cases related to
• abuse of incentives and grants administered by SkillsFuture Singapore (SSG); and
• contraventions under the Private Education Act, SkillsFuture Singapore Agency Act, Skills Development Levy Act and the respective regulations

The Manager candidate will have the following key responsibilities:
• Conduct verification calls relating to SSG’s funding support
• Handle requests related to refunds or reinstatements
• Gather information and intelligence pertaining to training providers and enterprises
• Conduct field surveillance on entities or individuals as part of intelligence gathering for cases
• Prepare statistical updates on a regular basis
• Any other administrative duties as and when assigned


What we are looking for

• Possess the required competencies to execute the job duties proficiently
• Up to 3 years of relevant enforcement work experience.
• Good knowledge and able to hands-on for Microsoft Excel (such as formula functions, pivot tables).
• Good knowledge of other Microsoft office tools such as Word, PowerPoint.
• Effective team player with excellent communication skills and inter-personal skills to engage service providers and internal and external stakeholders.
• Good disposition and willingness to learn.
• Able to work independently.
• Candidates without the required qualification but with relevant experience are welcome to apply.


Tell employers what skills you have

Excellent Communication Skills
Management Skills
Microsoft Office
Microsoft Excel
Interpersonal Skills
Investigation
Enforcement
PowerPoint
Surveillance
Compliance
Grants
Fraud
Disposition
Audit
Able To Work Independently