Assistant Hotel Manager

4 weeks ago

Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time
Roles & Responsibilities

Job Title: Assistant Hotel Manager ($3000-$4000)


Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.


Key Responsibilities:

  • Operational Management:
    • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
    • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
    • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
  • Guest Relations:
    • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
    • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
  • Staff Management:
    • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
    • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
    • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
    • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
  • Reporting & Communication:
    • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
    • Facilitate communication between departments to ensure seamless coordination and collaboration.
    • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

  • Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Experience:
    • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
    • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
  • Skills:
    • Strong leadership and management skills, with the ability to motivate and inspire teams.
    • Excellent problem-solving abilities and attention to detail.
    • Proficiency in hotel management software, financial management tools, and MS Office applications.
    • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.


Write in to us with your latest resume, expected salary and attach a recent photograph to hr@amrisehotel.com

We regret that only short-listed candidates will be notified.


Tell employers what skills you have

Front Office
Management Skills
Leadership
Financial Management
Housekeeping
Interpersonal Skills
Operations Management
Administration
Guest Relations
Hospitality Management
Employee Engagement
Strategy
MS Office
Attention to Detail
Staff Management
Hotel Management
Hospitality

  • Assistant Hotel Manager

    1 month ago

    Singapore AMRISE HOTEL PTE LTD Full time

    Roles & ResponsibilitiesJob Title: Assistant Hotel Manager ($3000-$4000)Job Location: BugisJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards...

  • Assistant Hotel Manager

    3 weeks ago

    Singapore AMRISE HOTEL PTE LTD Full time

    Roles & ResponsibilitiesJob Title: Assistant Hotel Manager ($3000-$4000)Job Location: BugisJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards...

  • Assistant Hotel Manager

    1 month ago

    Singapore A HOTEL BUGIS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Assistant Hotel Manager ($3000-$4000)Job Location: BugisJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards...

  • Assistant Hotel Manager

    4 weeks ago

    Singapore A HOTEL BUGIS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Assistant Hotel Manager ($3000-$4000)Job Location: BugisJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards...

  • Assistant Hotel Manager

    1 month ago

    Singapore A HOTEL DESKER PTE. LTD. Full time

    Roles & ResponsibilitiesJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant...

  • Assistant Hotel Manager

    3 weeks ago

    Singapore A HOTEL DESKER PTE. LTD. Full time

    Roles & ResponsibilitiesJob Purpose:The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant...

  • Assistant Hotel Manager

    4 weeks ago

    Singapore HOTEL NUVE PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryResponsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.Duties and Responsibilities:Operations·...

  • Assistant Hotel Manager

    4 months ago

    Singapore HOTEL NUVE PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryResponsible in ensuring hotel operations smooth running and satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. Identify operation gaps and improve hotel review ratings across all OTA, TripAdvisor and social media.Duties and Responsibilities:Operations·...

  • Director of Revenue Management

    4 weeks ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.OVERALL OBJECTIVES Drive Market Share and Revenue Performance...

  • Director of Revenue Management

    1 month ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.OVERALL OBJECTIVES Drive Market Share and Revenue Performance...

  • Assistant Manager, Banquet Operation

    4 weeks ago

    Singapore NSK HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesPrimary Responsibilities: To assist in the supervision during Banquet functions set-up, service and cleaning after the functions. To ensure all employees (including part-time employees and F&B tenant) are trained according to the established standards and conduct on-the-job training when needed Providing excellent service to all...

  • Assistant Manager, Banquet Operation

    3 months ago

    Singapore NSK HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesPrimary Responsibilities: To assist in the supervision during Banquet functions set-up, service and cleaning after the functions. To ensure all employees (including part-time employees and F&B tenant) are trained according to the established standards and conduct on-the-job training when needed Providing excellent service to all...

  • THE FULLERTON HOTEL | Assistant Front Office Manager

    2 days ago

    Singapore THE FULLERTON HOTEL Full time

    To assist the Front Office Manager in ensuring smooth operation of the Front Office. To be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager to meet the service standards of the Hotel. To direct the Front Office operation in the absence of the Front Office Manager. To assist the...

  • Hotel Manager

    2 weeks ago

    Singapore SHANGRI-LA HOTEL LIMITED Full time

    Roles & ResponsibilitiesAt Shangri-La Singapore we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious...

  • Hotel Manager

    4 months ago

    Singapore SHANGRI-LA HOTEL LIMITED Full time

    Roles & ResponsibilitiesAt Shangri-La Singapore we pride ourselves in extending our signature heartfelt hospitality to all who walk through our doors. We’re obsessed with customer experience, and we’re looking for someone who feels the same. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious...

  • Hotel Manager

    1 week ago

    Singapore SHANGRI-LA HOTEL LIMITED Full time

    At Shangri-La Singapore we pride ourselves in extending oursignature heartfelt hospitality to all who walk through our doors.We're obsessed with customer experience, and we're looking forsomeone who feels the same. We share something powerful - ourgenuine care and respect for others. Our strength lies beyond ourharmonious surroundings and hideaway locations....

  • Hotel Manager

    2 months ago

    Singapore SHANGRI-LA HOTEL LIMITED Full time

    At Shangri-La Singapore we pride ourselves in extending oursignature heartfelt hospitality to all who walk through our doors.We're obsessed with customer experience, and we're looking forsomeone who feels the same. We share something powerful - ourgenuine care and respect for others. Our strength lies beyond ourharmonious surroundings and hideaway locations....

  • Hotel Duty Manager

    4 weeks ago

    Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesSummary:This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business centre. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established...

  • Hotel Duty Manager

    3 months ago

    Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesSummary:This position is responsible for directing, monitoring, and supervising the day-to-day activities of all sections within the Front Office and other operational departments of the Hotel, including the business centre. The Duty Manager ensures smooth operations and customer service satisfaction in line with the established...

  • Raffles Hotel Singapore | Digital Marketing Manager

    2 days ago

    Singapore Raffles Hotel Singapore Full time

    The Digital Marketing Manager is responsible for sustaining and driving the digital marketing plans for Raffles Hotel Singapore and its business units including platforms such as Luxury Consortias, Online Travel Agents (OTA) and Global Distribution System (GDS) as well as providing timely updates on hotel developments to all relevant partners. The role also...