Trading Operations Executive

3 weeks ago


Singapore FOMO PAY PTE. LTD. Full time
Roles & Responsibilities

Join and Grow with Us

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.


Key Responsibilities:

  • Responsible for overall account management and client support in Remittance and Digital Payment Token (DPT) Solutions for the International Market
  • Maintain professional and effective working relationships with clients
  • Develop trusted relationships with key accounts, clients and partners
  • Ensure the timely and successful delivery of our products and solutions according to client’s needs and objectives
  • Deliver exceptional client services on a day-to-day basis
  • Execute transactions and trades based on client’s needs
  • Develop and grow remittance solutions business
  • Conduct meetings with existing clients to understand their business needs and provide tailored solutions
  • Recognise and anticipate triggers based on client behavior

Requirements:

  • Diploma or Degree in Business, Economics, Sales & Marketing or equivalent qualification
  • Minimum 2 years working experience in cross-border payment, remittance, FX or DPT industry
  • Entrepreneurial mindset and is able to work in a fast-paced environment with numerous stakeholders
  • Resourceful and independent with good problem-solving skills
  • Strong communication and relationship building skills
  • Fluency in both English and Chinese to communicate with English and Chinese-speaking associates. Proficiency in additional Asian languages would be advantageous to communicate with clients in the international market.
  • Commercial understanding of technology solutions, especially in the financial services industry

Our Perks and Benefits

  • Competitive Compensation and Benefit Package
  • Group Hospitalisation and Medical Insurance
  • Fun and Dynamic Environment with plenty of learning and growth opportunities
  • Career Advancement
  • Professional Development Training Workshops
  • Team Building Sessions

Tell employers what skills you have

Negotiation
Account Management
Onboarding
Strategy Development
foreign currency
Problem Solving
Client Communications
Technology Solutions
Selling
handling transactions
Client Service
currency exchange
Remittances
Team Player
Financial Services

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