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Assistant Manager

4 weeks ago

Singapore GRAND HYATT SINGAPORE Full time
Roles & Responsibilities

Embark on a rewarding journey with us as a Assistant Manager - Front Office (Duty Manager), where you not only play a pivotal role in ensuring the seamless operation of the department but also take the reins in leading and managing a dedicated team. Align with our esteemed brand standards and surpass the expectations of colleagues, guests, and owners, showcasing your ability to step up into a leadership role and drive excellence.


Key Responsibilities:

  • Collaborate with the Assistant Front Office Managers to maintain the efficient running of the department and uphold brand standards.
  • Assist in managing the day-to-day operations of the hotel's front desk, contributing to a flawless guest experience.
  • Demonstrate your commitment to guest safety and satisfaction by playing a key role in our emergency response procedures, ensuring the wellbeing of our guests and colleagues.

Requirements:

  • Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years work experience as Assistant Manager or Team Leader in Front Office / Guest Relations within a hotel environment.
  • Showcase exceptional communication and customer relations skills.
  • Demonstrate adept problem-solving abilities, coupled with strong administrative and interpersonal skills.

Tell employers what skills you have

Front Office
Leadership
Property Management
Housekeeping
Property
Investigation
Adaptable
Restaurant Management
Compliance
Financial Statements
Time Management skills
Customer Satisfaction
Wellbeing
Human Resources
Loss Prevention
Hospitality