Front Office Supervisor

3 weeks ago


Singapore SSG HOTELS PTE. LTD. Full time
Roles & Responsibilities

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.


Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels


Job Description & Responsibilities:

  • Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
  • To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
  • Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
  • Answer enquiries about hotel services, in house events, directions, attractions etc
  • Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
  • Perform night audits during midnight shift and prepare necessary reports
  • Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
  • To always be on time and at work when scheduled, in proper grooming and uniform
  • To always remain professional with positive attitude and actions when communicating with guest and associates
  • Any other duties / task as requested by management

Other Requirements

  • Candidate must possess at least Professional Certificate/NITEC in any field
  • Required language(s): English, preferable one other spoken language
  • At least 2 year(s) of working experience in a related field
  • Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
  • Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Tell employers what skills you have

Coaching
Front Office
Training Development
Interpersonal Skills
Property
Counseling
Administration
Accounting
Compliance
Opera
Audits
Team Player
Articulate
Hotel Management
Safety Training
Hospitality
Boutique Hotels

  • Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesWhat do we expect from you?Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and...


  • Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesWhat do we expect from you?Under the general guidance of the Front Office Manager, supervise and coordinate all Front Office related duties and participate in the clerical duties connected with arriving, departing and in-house guests, using the hotel Property Management System aligned with Mondrian Singapore Duxton Policies and...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for Front Desk SupervisorAs the Front Desk Supervisor, we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Upsell rooms to meet guests' needs when...


  • Singapore Granmil Holdings Full time

    About the RoleWe are seeking an experienced Front Desk Supervisor to join our team at Granmil Holdings. As a key member of our front office team, you will be responsible for providing exceptional guest service, processing transactions efficiently, and maintaining a high level of organization and productivity.In this role, you will be working closely with our...


  • Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Front Office Associate to join our teamAs a Front Office Associate, we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...


  • Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Front Office Associate to join our team!As a Front Office Associate, we rely on you to: Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...


  • Singapore CIVIL SERVICE CLUB Full time

    Roles & ResponsibilitiesFront Office ReceptionistLocation: Bukit Batok Clubhouse (West area, Singapore)We are looking for candidate to fufill the post of a Front office receptionist (Part Time).What you'll be doing:Assist members with payment of membership, facilities booking and courses Attend to walk in enquiries Answering of phonecall Adhoc duty as...


  • Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve Singapore,...


  • Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve Singapore,...


  • Singapore THE FULLERTON HOTEL Full time

    Roles & ResponsibilitiesJob Responsibilities Provide administrative support to Front Office Department, ensure all letters are accurate Keep up-to-date Rooms Division files and maintains an effective and efficient filing system Keep track and response to all comments from Trip Advisor Keep up to date and accurate records of all Front Office employees'...


  • Singapore LUXOFT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesProject Description:Bank, headquartered in Singapore, is looking to expand Front office Murex team to work on new product onboarding program running on Murex Treasury platformResponsibilities:• Responsible for building E-tradepad templates and layouts for different asset classes• Requirement gathering and design of layouts and...

  • Front Desk Officer

    3 weeks ago


    Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesManage incoming calls, address inquiries, and relay messages as needed. Welcome, register, and announce the arrival of customers. Direct visitors to their designated locations upon check-in. Oversee incoming mail, packages, and petty cash at the front desk. Organize and maintain hardcopy filing of monthly reports for the front...


  • Singapore FURAMA PTE. LTD. Full time

    Roles & ResponsibilitiesBasic FunctionResponsible to direct, control and coordinate activities in guest services, reception, concierge, staff training and administration, ensuring its effective operations and profitability of the Department.ResponsibilitiesCoordinate with Housekeeping, Finance and other Departments in handling guests' requests, inquiries and...


  • Singapore ROYAL PLAZA Full time

    Roles & ResponsibilitiesJob Summary:As the Assistant Front Office Manager, you will lead our front-line team in setting new standards for guest service, creating seamless and memorable experiences across the Reception, Concierge, and Communication Centre. A process-driven leader with a passion for excellence, you'll inspire a dedicated team, ensure efficient...

  • Front Office

    3 weeks ago


    Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time

    Roles & ResponsibilitiesThe Guest Services Agent is responsible for creating unique, memorable and personal experiences for our guests during the process of check-in, check-out, reservations and rooms enquiries, must have an intuitive responsiveness to the expressed and unexpressed wishes and needs of our guests.Core Responsibilities:Provide excellent...

  • Front Desk Officer

    4 days ago


    Singapore WYNDHAM SINGAPORE HOTEL Full time

    Roles & ResponsibilitiesResponsibilitiesProvide personalized service to guests and handle their request promptly to ensure seamless stay experienceHandle cashiering duties and check cash float carefullyAnswer incoming and outgoing calls in professional mannerPromote upselling programAttend to guest enquiries for transportations, directions, restaurant...


  • Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time

    Roles & Responsibilities Implement operating procedures & service standards for front office operations Monitor front office operations to ensure adherence to organisational standards & procedures Review manpower allocation for front office operations Monitor room inventory levels & reconcile discrepancies Manage team's service performance in response...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & ResponsibilitiesAre you looking for an exciting new opportunity to develop your skills and grow your career? Look no further We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and...


  • Singapore NSK HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesPrimary ResponsibilitiesTo greet all Guests and all visitors in a warm and welcoming manner To attend to 'Guests' arrival and departure. To attend to Guests' arrival by assisting with registration and by explaining the Hotel's facilities and services and by allocating rooms as booked. To use Guests names at all times. To allocate...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesThe Assistant Front Office Manager is responsible for oversee the effective and efficient operation of Front Office which includes Reception, Concierge, Business Centre, Club Lounge and Telephone departments. Plan, organize, and motivate team to excel in delivering Legendary Quality Experience to all guests.Responsibilities Read...