Front of House Representative

5 days ago

Singapore UFIT - URBAN FITNESS PTE. LTD. Full time
Roles & Responsibilities

Join Our Team as a Front of House Representative

Are you someone who thrives on interaction and finds joy in delivering exceptional customer experiences? Look no further

About Us:

We are Singapore's premier boutique health and wellness company, dedicated to transforming lives through personalized fitness and wellness solutions. At our forefront, we believe in fostering a community-driven environment where every individual's journey towards health and vitality is supported and celebrated.

Position: Front of House Representative

Role Overview:

As a Front of House Representative at UFIT, you will be the face of our brand, embodying our values of excellence, warmth, and professionalism. You will play a pivotal role in ensuring that every visitor and staff member experiences the highest level of service from the moment they step through our doors.

Responsibilities:

  • Warmly greet and register clients upon arrival, ensuring a seamless registration process.
  • Assist clients with bookings, payments, and inquiries, providing personalized assistance and guidance.
  • Implement and manage safety entry measures, ensuring compliance with health and safety protocols.
  • Coordinate bookings for our team of coaches and clinicians, optimizing scheduling efficiency.
  • Maintain a tidy and welcoming reception area, reflecting our commitment to excellence in every detail.

Qualifications:

  • Outgoing personality with a passion for delivering exceptional customer experiences.
  • Strong communication and interpersonal skills, with the ability to engage with diverse clientele.
  • Excellent organizational abilities and attention to detail.
  • Team player mentality, willing to collaborate with colleagues to achieve shared goals.
  • Prior experience in customer service or hospitality, eg: hotels are encouraged to apply.

Why Join Us:

  • Opportunity to be part of Singapore's most successful boutique health and wellness company.
  • Work in a dynamic and supportive team environment where your contributions are valued.
  • Access to ongoing training and development opportunities to enhance your skills and career growth.
  • Competitive compensation package and employee benefits.

If you are ready to embark on a rewarding journey with us and make a positive impact in people's lives, we would love to hear from you Join us at UFIT and be a part of something extraordinary. Your journey towards a fulfilling career starts here


Benefits

  • Competitive salary up to $3000 onwards depending on experience
  • Corporate Uniforms
  • Staff Medical Insurance
  • 13th month AWS

Requirements

  • Singaporean/PRs
  • Required language: English (well spoken)
  • At least 2 years of working experience in related front of house roles in luxury or 1st-class environment (eg: hotels, airlines,premium retail)
  • Required Skills: Customer Service, Excellent People Skills, Exceptional Grooming and Presentation, great interpersonal skills, communication skills, reliable and punctual
  • Strong phone contact handling and active listening
  • Immediate starter
  • Previous experience with Mindbody software will be a bonus

Tell employers what skills you have

Front Office
Ingredients
Athletics
Travel Arrangements
Fitness
Employee Benefits
Adobe Illustrator
Furniture
Team Player
Customer Service
Scheduling
Industry Networking
Graphic Design
Adobe Photoshop
Hospitality

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