Receptionist
6 days ago
We are seeking friendly and organized Receptionist to join our team at Schonemama. The ideal candidate will provide exceptional front-desk support, ensuring a welcoming & efficient experience for our clients and staff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service.
Key Responsibilities:
- Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression.
- Manage and coordinate appointments, including bookings, cancellations, & rescheduling.
- Answer phone calls, respond to emails, & address client inquires promptly & effectively.
- Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records.
- Process client payments, issue receipts, and manage billing enquiries in accordance to company policies.
- Facility Management Ensure the reception area & common spaces are tidy and presentable, & handle any maintenance or supply needs.
- Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed.
- Maintain strict confidentiality of client information & adhere to privacy regulations.
Qualifications:
- Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting.
- Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively.
- Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable.
- A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service.
- Diploma or equivalent; qualifications in office administration or related fields are a plus.
Requirements:
- Able to work retail hours (10am - 8pm)
- Able to work weekends & public holidays
- 6 days off per month
Work location :
- Ngee Ann City
- Paya Lebar Singpost
- Jurong Westgate
- Serangoon Nex
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
Healthcare
Exceptional Customer Service
Administration
Data Entry
MS Office
Office Administration
Office Software
Administrative Support
Microsoft Word
Customer Service
Scheduling
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