Operation Executive
4 weeks ago
About City Tours
City Tours, established in 1971 in Singapore, aims to be the leader in providing value and exceptional experiences for Asia's tours and attractions. The company offers unique experiences such as FunVee™ Open Top Bus Tours and Captain Explorer DUKW™ Tour.
Job Description
Reporting to the Senior Operation Manager, we are seeking a motivated and organized Operation Executive to assist our Senior Operation Manager in ensuring smooth and efficient day-to-day activities
Job Responsibilities:
· Oversee the counter operations, identifying ways to enhance efficiency and customer service and report findings and improvements directly to the Senior Operation Manager.
· Ensure the counter and operation areas are stocked with necessary supplies, including tickets, brochures, and safety materials.
· Handle and resolve customer complaints promptly and professionally to ensure customer satisfaction.
· Serve as the point of contact for any on-the-ground operational matters raised by drivers or counter staff , ensuring timely resolution of issues.
· Provide support to drivers in case of accidents, ensuring proper documentation and reporting procedures are followed.
· Assist in planning alternative routes during road closures and ensure all staff are informed promptly
· Assist in planning and managing driver, tour guide, counter staff schedules to ensure smooth operation and adequate staffing.
· Assist in developing and refining an operational manual for streamlined processes and training purposes.
· Work closely with the fleet management system to track bus schedules and report any discrepancies.
· Assist in training new drivers and counter staff on standard operating procedures and customer service.
· Ensure that all health and safety regulations are followed by drivers and staff, and conduct regular checks on vehicles for safety compliance.
· Other tasks as assigned by the Senior Operation Manager
Requirements:
· Diploma or degree in Tourism and Travel Management/Business Administration/Operations Management, or a related field.
· Minimum 2 years of experience in operations, preferably in the transportation, tourism, or hospitality industries.
· Strong organizational skills with attention to detail.
· Excellent communication and interpersonal skills to liaise with drivers, customers, and other team members.
· Ability to manage multiple tasks efficiently in a fast-paced environment.
· Familiarity with rostering, scheduling, and incident reporting processes.
· Customer-oriented mindset with problem-solving skills.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
Vehicles
Fleet Management
Compliance
Attention to Detail
Transportation
Customer Satisfaction
Customer Service
Scheduling
-
Senior Ship Crewing Executive
2 weeks ago
Singapore EXECUTIVE OFFSHORE PTE. LTD. Full timeRoles & ResponsibilitiesExecutive Offshore was established to provide high quality services to the offshore industry. The company operates an exclusive fleet of modern offshore vessels to cater to clients requiring quality offshore support services in the Oil and Gas Industry.Executive Offshore is part of Executive Group, an ensemble of seven maritime...
-
Senior Ship Crewing Executive
2 weeks ago
Singapore EXECUTIVE OFFSHORE PTE. LTD. Full timeRoles & ResponsibilitiesExecutive Offshore was established to provide high quality services to the offshore industry. The company operates an exclusive fleet of modern offshore vessels to cater to clients requiring quality offshore support services in the Oil and Gas Industry.Executive Offshore is part of Executive Group, an ensemble of seven maritime...
-
Terminal Operations Director
2 days ago
Singapore BTI Executive Search Pte Ltd Full timeAbout the Company:BTI Executive Search Pte Ltd is a recruitment agency that specializes in placing talented professionals in top companies across various industries. We are committed to providing exceptional service and building long-term relationships with our clients and candidates.In this role, you will have the opportunity to work on high-profile...
-
Operation Executive
2 weeks ago
Singapore KERRY CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesOne of the top commodities companies High performing team Excellent career progression opportunityDescriptionThis is a global commodity trading house trades and produces oil, coal, natural gas, and renewables, using its global infrastructure to influence market prices. Due to internal mobility, an exciting opportunity has arisen for...
-
Operations Director
2 days ago
Singapore BTI Executive Search Pte Ltd Full timeAbout the RoleWe are looking for a highly skilled Maintenance Manager to join our team in Indonesia. The successful candidate will be responsible for overseeing maintenance operations, developing maintenance plans, and coordinating with teams and vendors.The ideal candidate will have a minimum of 10+ years of industrial experience, with leadership...
-
Operations Executive
6 days ago
Singapore SGP HEALTHCARE INVESTMENTS PTE. LTD. Full timeSGP HEALTHCARE INVESTMENTS PTE. LTD. is seeking an Operations Executive to join our team.The ideal candidate will have a strong background in business administration, with a minimum of 2 years of experience in a similar role. They will be responsible for overseeing the day-to-day operations of the company, including inventory management, financial reporting,...
-
Operations Executive
3 days ago
Singapore JointHire Singapore Pte Ltd Full timeJob Title: Operations ExecutiveAbout Company:We are JointHire Singapore Pte Ltd, a dynamic and innovative company looking for an experienced Operations Executive to join our team.Key Responsibilities:Oversee day-to-day operations, ensuring seamless execution of tasks and projects.Manage and maintain accurate records, reports, and databases.Implement process...
-
Budget Analyst
6 days ago
Singapore BTI Executive Search Full timeAs a Finance Analyst with BTI Executive Search, you will play a critical role in supporting our Southeast Asia operations.Role DescriptionYou will be responsible for analyzing financial data, identifying trends, and making recommendations for improvement.Main Responsibilities:Analyze financial reports and statements.Develop and maintain financial models and...
-
Commercial Director
6 days ago
Singapore BTI Executive Search Full timeBTI Executive Search is seeking a highly skilled Finance Analyst to lead financial planning and analysis efforts in Southeast Asia.Job RequirementsThe successful candidate will have a proven track record of driving financial growth and improving operational efficiency.Key Responsibilities:Develop and implement financial planning and budgeting...
-
Operations Executive
2 weeks ago
Singapore AMBITION GROUP SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesOur client, a leading & global energy company, is expanding their business and is hiring for an LNG Operations Executive to join their global LNG team. Responsibilities include executing LNG cargo and freight operations, collaborating with front office and internal teams to ensure timely contract execution, maintaining regulatory and...
-
Operation Executive
1 week ago
Singapore JIE SHUN JIA Full timeRoles & ResponsibilitiesRecruitment Position: Operation ExecutiveRoles & Responsibilities:• Contract Execution: - Contract Review/Preparations/Negotiation• Cargo operations(documentation, cargo stewardship (inspection), price confirmation (invoicing and payment, cargo-related appointments, etc.)• Support in delivery logistics with the domestic refining...
-
Operations Executive
2 days ago
Singapore JOBSTUDIO PTE LTD Full timeJob Summary: The Executive / Senior Executive is responsible for the execution of operational tasks to the assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, work processes and learning & growth perspectives. Job Benefits: Overall Package Includes AWS + Bonus + Medical...
-
Operations Executive
2 weeks ago
Singapore ABBA MAINTENANCE SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob description for Operations ExecutiveWe are a growing facility management company in Singapore looking to hire an Operations Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the...
-
Operations Executive
7 days ago
Singapore EtonHouse International Holdings Pte Ltd Full timeThe Operations Executive supports the Operations Director in ensuring the smooth day-to-day operations of EtonHouse's international pre-schools, primary, secondary, and high schools in Singapore. This role focuses on executing operational processes, maintaining regulatory compliance, and supporting procurement and administrative functions. The...
-
Operations Executive
6 days ago
Singapore Ripple Group Holdings Pte Ltd Full timeAbout RippleCreate RippleCreate is a leading provider of coding and robotics education, empowering young learners with the skills to thrive in a digital future. We collaborate with schools, preschools, and organizations to deliver innovative STEM programs that inspire creativity, critical thinking, and problem-solving. Job Overview We are looking for a...
-
Operations Executive
6 days ago
Singapore MDIS Pte Ltd Full timeRole OverviewRainbow Centre envisions a world where persons with disabilities are empowered and thriving in inclusive communities.The Administration Operations team plays a vital role in ensuring the smooth operations of our Early Intervention Services. As an Executive, Administration Operations, you will be responsible for assisting centre leaders in...
-
Operations Executive
2 weeks ago
Singapore ABBA MAINTENANCE SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob description for Operations ExecutiveWe are a growing facility management company in Singapore looking to hire an Operations Executive. As we grow, we are glad to nurture our team and provide career advancement. Do join us as we offer a great environment for personal development and constructive feedback and support within the...
-
Operation Executive
2 weeks ago
Singapore BODHICITTA CONNECT PTE. LTD. Full timeRoles & ResponsibilitiesYour RoleWe are looking for an experienced Operation Executive to manage a team of drivers for daily delivery operation. To manage a for daily delivery operation inbound and outbound. You will plan and execute daily works efficiently and achieve high productivity. You need to manage and ensure smooth operations by being proactive on...
-
Accounting Specialist
6 days ago
Singapore BTI Executive Search Full timeBTI Executive Search is looking for a skilled Finance Analyst to join our team in Southeast Asia.Job OverviewThis role involves providing financial analysis and support to our regional operations.Key Responsibilities:Perform monthly data consolidation and analytical review tasks.Develop detailed commentaries on financial performance.Collaborate with country...
-
Financial Expert
6 days ago
Singapore BTI Executive Search Full timeAbout BTI Executive SearchFinance Role in Southeast AsiaWe are seeking an experienced Finance Analyst to provide financial analysis and support to our Southeast Asia operations.Key Responsibilities:Consolidate month-end data and conduct analytical reviews.Provide detailed commentary at the SEA level.Collaborate with country finance heads to analyze major...