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Customer Service Intern

3 months ago

Singapore Jenga Corp Pte Ltd Full time

Jenga Corp is one-stop professional services for global finance and fintech business and we are looking for a Customer Service Intern to support our Business Consultants.

This position is an internship / Full Time position.

About the role:

  • Provide administrative support to the Business Development team;

  • Manage client files and update information daily in accordance to the Company’s policies and procedures;

  • Manage clients’ onboarding;

  • Paperwork preparation for clients’ bank account openings;

  • Paperwork preparation for clients’ visa applications;

  • Research and identify Singapore governmental compliance updates and industry trends;

  • Following up with clients on necessary paperwork to ensure governmental compliance are met;

  • Managing specific clients

You should have:

  • Outstanding problem-solving skills;

  • Positive attitude, driven and ready to take on challenges;

  • Meticulous attention to detail and follow-through; perform tasks with high degree of accuracy and efficiency with the ability to meet deadlines;

  • Ability to work independently, to take initiative and to overcome obstacles;

  • Ability to successfully manage competing priorities, keeping constant sight of the overall objectives;

  • High degree of flexibility in a demanding, fast-paced and frequently changing environment;

  • Strong service orientation in responding to customer needs;

  • Excellent oral and written communication skills (both in English and Chinese to better manage the clients);