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Villa Host

2 months ago

Singapore AMARA Full time

Job Role 

Join our team as a Villa Host, where you'll immerse yourself in the art of hospitality. We are looking for an individual who are tactful, diplomatic, discreet and has the heart to serve.

Responsibilities:

  • Meet guest when they arrive and getting them settled in the suite/villa
  • Have an understanding and anticipate guests’ needs by learning their preferences, allergies, dislikes etc
  • Communicate with room attendant and work together with them to ensure rooms are cleaned at the most convenient time for guests
  • Perform night turndown with room attendant and ensure guests’ rooms are clean and tidy when necessary
  • Recommend and arrange amenities for guests
  • Coordinate different services within the resort for the guests, i.e. food order, transportation etc
  • Perform all duties with discretion, professionalism and possess a pleasant demeanor
  • Embrace safety and hygiene
  • Propose and organize activities for guests for special occasions
  • Keep up to date on all hotel policies 

Requirements and Skills 

  • Relevant experience or similar role in the hospitality industry for at least 2 years
  • Leadership skills
  • Good communication skills
  • Active listening skills
  • Strong multi tasking skills
  • Good organization skills
  • Ability to adapt to unpredictable situations
  • Ability to handle sensitive matters with discretion
  • Knowledge of food and beverage will be an advantage

*Salary commensurate with experience

For Singaporean applicants only