Senior Manager, Retail Operation Excellence

3 weeks ago


Singapore adidas Full time

Key Responsibilities:

 

  • Take full ownership of Own Retail & Franchise commercial success through Operations Excellence & leveraging daily retail KPI’s ,
  • Drive and execute project level work streams across functions to effect and enhance overall retail business.
  • Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Area Managers
  • Aid & Partner through analytics, with the Retail Director to Coach Area Managers to increase their store’s sales, productivity, and profitability with the analytical view of status and vision.
  • Drive a analytical view on improving the daily Retail store KPI’s , looking at past , status quo and Future goal.
  • Assess and make recommendations to improve the commercial viability and availability of products for the stores. How can this be utilized for in-season & Pre-season trading.
  • Have a interest on utilizing data to help understand consumer behavior, product range , sell throughs , campaign performance etc, to be able to make pragmatic and quick decisions without losing opportunities.
  • Spend focused time on the sales floor during store visits to determine various levers across Operations, Product , & Retail formula.
  • Collaborate with SEA & Emerging Market teams by aligning local ambitions to HUB guidance.
  • Liaise with Emerging market & SEA retail teams  , to bring Best practices to SG retail team,, to maximize the support from the HUBS , with the ambition to improve the market business.
  • Along with Area Managers through the lens of analytics and brand guidance look at proper in-store Brand execution along with marketing team to establish standards and directives, in all stores within the country.
  • Plan and prioritize structured store visits to maximize the performance.
  • Dedicate a minimum of 3.5 days per week to completing store visits and ensure all stores in the country are visited at least once per month.
  • Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback including actively managing poor performance.
  • Seek coaching and learning opportunities to continually improve your performance.

 

Key Relationships:

 

  • Retail back office team (Buying : In season & Pre season , Training , Store Development , Instore specialist , Brand Marketing , Membership , SEA & Emerging Market HUB Retail teams )
  • Store In charge
  • Franchise Partners
  • Finance
  • HR
  • Franchise back office team
  • Merchandising
  • Brand Communications
  • Visual Merchandising

 

 

Knowledge, Skills and Abilities:

 

  • Functional: minimum 8-10 years of direct Retail or Franchise experience, ideally topped by an additional min 2 years on the Marketing or Sales side
  • · Management: 3-5 years of management experience preferred
  • · Industry: Textile industry (apparel/fashion/footwear) or FMCG
  • · Proven track record of high collaboration & negotiation skills
  • Advanced Analytics skill to be able to work with data to bring forwards observations and trends that can positively influence business

 

 

Requisite Education and Experience / Minimum Qualifications:

 

  • Professional Background/Experience
    • Functional: At least 5 years of retail management experience with at least 4 years in operations; Must have the ability to influence others within an organization. Result-oriented
    • Industry: Preferably in retail/apparel/fashion/FW
    • Exposure: Sports
  • Education: Degree or Diploma in Sales / Marketing / Retail Management
  • IT
    • Outlook: Intermediate
    • Word: Advanced
    • Excel: Advanced ( Important & Mandatory )
    • Powerpoint: Advanced ( Important & Mandatory )
  • Language Skills
    • English: Advanced
    • Local Language: Fluent


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