Learning Operations Manager

1 week ago


Singapore Singtel Group Full time

Who we are:

NCS Dojo drives learning across NCS.  We design, develop, and deliver leadership and other competency development programmes for colleagues across the organization, working with learning partners, and across different channels both in-person, as well as virtual ones.  We also curate and develop a range of NCS owned content for self-paced learning.

 

Our NCS Dojo team is growing to meet the growth and learning needs of the organisation in Singapore and regionally. 

 

NCS headquartered in Singapore, is a member of the Singtel Group and a leading IT professional service organization in the APAC region, advancing communities through partnering with governments and enterprises, bringing people together to make the extraordinary happen.  

 

What you’ll do:

Collaborating with Dojo Programme Managers, you will assist in executing learning operations to deliver an outstanding learning experience for course participants.  Activities will include:

 

Procurement

  • Onboard vendors into NCS procurement system
  • Obtain approvals and issue purchase orders
  • Check and verify invoices through automated processing system
  • Negotiate terms and conditions to finalize vendor contracts
  • Manage asset such as software licenses, etc

 

Programme Delivery

  • Coordinate the compilation of Dojo course schedules in collaboration with Programme Managers
  • Room bookings at NCS Hub (including three training rooms)
  • Organise food and refreshments
  • Liaise with NCS Hub Facility Management to ensure daily operational readiness and classroom setup
  • Source and book external learning venues, primarily in hotels, and manage on-site logistics

 

Budgets and Reporting

  • Monitor expenses to ensure Dojo stays within approved budget
  • Monitor and report on usage of learning assets, e.g. Zoom, Mentimeter, Adobe, SuccessFactors, etc.

 

Dojo Offshore Operations Team in Chengdu, China

  • Supervise two colleagues responsible for invoice processing and respond to helpdesk queries
  • Improve existing processes and create new processes to transfer suitable operational tasks from Singapore.

 

Who you are:

  • Energised by learning
  • Creative and a problem solver
  • A team player with strong communication skills
  • Service oriented
  • Versatile and flexible: comfortable both in handling administrative tasks and engaging in-person

 

What education and experience you have

  • Degree or Diploma, and IHRP certification is preferred
  • About 5 to 7 years working experience
  • Experience working in IT and/or professional services industries will be a plus
  • Having prior experience in learning operations will be advantageous

  • Learning Consultant

    2 weeks ago


    Singapore KANGAROO LEARNING CENTER PTE. LTD. Full time

    About Us:Kangaroo Learning Center Pte Ltd ("KLC") was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in mathematics. The centre...


  • Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the teamDoctor Anywhere's Operations team is a crucial part of the company. We ensure the day-to-day excellence of our TPA business, virtual and in-person clinical services, resolving operational issues in a timely manner and providing the best customer experience possible. We make sure that our customers remain our top...


  • Singapore Singtel Group Full time

    NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together...


  • Singapore Singtel Group Full time

    NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital, technology, cybersecurity and more. We believe in the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities and partners. We bring together...

  • Manager, Learning

    2 weeks ago


    Singapore Changi Airport Group Full time

    We are looking for an energetic and motivated individual to join the Learning & Development team, under Airport Management cluster. He/she would be responsible to design, implement and evaluate relevant learning and development initiatives to support the cluster's business objectives.In this role, the individual would be expected to drive professional,...


  • Singapore Waste Management and Recycling Association of Singapore Full time

    Job description: Manage operations and learning administration Recommend learning solutions and interventions Design curriculum and courseware materials Conduct competencybased training and assessment Manage sales excellence Manage financial performanceRequirements: Must have more than 5 years work experience with GWC/PWC operations/training Must have...


  • Singapore STALFORD LEARNING CENTRE (PASIR RIS) PTE. LTD. Full time

    Roles & ResponsibilitiesStalford Education GroupStalford Learning Centre is an affiliate of Stalford Education Group. At Stalford Education Group, we are passionate about delivering quality education and empowering individuals of all ages to become lifelong learners. We believe in fostering responsible and active global citizens who can make a positive...


  • Singapore STALFORD LEARNING CENTRE (PASIR RIS) PTE. LTD. Full time

    Roles & ResponsibilitiesStalford Education GroupStalford Learning Centre is an affiliate of Stalford Education Group. At Stalford Education Group, we are passionate about delivering quality education and empowering individuals of all ages to become lifelong learners. We believe in fostering responsible and active global citizens who can make a positive...


  • Singapore EDUFRONT LEARNING CENTRE PTE. LTD. Full time

    About us:We aspire to be the leading education centre in Singapore highly focused on providing quality in all aspects of our work to meet the needs of our customers.We believe in the the power of teamwork, mutual respect and support. We are committed to ensure that our employees work in an environment that is inclusive and that everyone is treated with...


  • Singapore EDUFRONT LEARNING CENTRE PTE. LTD. Full time

    **About us: We aspire to be the leading education centre in Singapore highly focused on providing quality in all aspects of our work to meet the needs of our customers.We believe in the the power of teamwork, mutual respect and support. We are committed to ensure that our employees work in an environment that is inclusive and that everyone is treated with...

  • Learning Consultant

    2 months ago


    Singapore KANGAROO LEARNING CENTER PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:Kangaroo Learning Center Pte Ltd (“KLC”) was incorporated on 7 May 2022. Our headquarters was established in 2014 and is a leading training institution in China, providing tuition to more than 100,000 students annually. KLC is a rapidly growing tuition centre in Singapore, dedicated to providing high-quality education in...

  • Manager, Learning

    2 weeks ago


    Singapore ALL ABOUT PEOPLE Full time

    Roles & Responsibilities:We are representing our client, one of the leading property and asset management firms in Singapore, in search of an experienced Manager in Learning & Talent Management to join their dynamic team. As part of the team, you will play a key role in delivering a comprehensive range of asset management services.Manager, Learning & Talent...

  • Facilities Operations

    4 weeks ago


    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAs FAB 10 Facilities Operations Technician, you will be working in the 12-hourly shift rotating between day and night shift. You are required to operate and oversee the safe and proper operation of plant utilities equipment and systems in compliance with specifications, to achieve organization objectives and company goals. Your...


  • Singapore NCS Full time

    Machine Learning Operations Lead:Date:2 May 2024Location: Singapore, SingaporeCompany:Singtel GroupAre you a software developer looking to debunk Machine Learning myths? NCS is looking for you to join us as an MLOps engineer, where you will be designing and developing production grade codes catered to operational machine learning workflows. You take joy in...


  • Singapore dynamic human capital Full time

    Are you ready to create inspiring experiences, creating places for good with us? We are very serious about attracting, developing, and retaining talented employees and we precisely know the qualities we're looking for. If you are seeking a promising career in Frasers Hospitality and have a demonstrable people-focused philosophy, then we are very interested...


  • Singapore dynamic human capital Full time

    Are you ready to create inspiring experiences, creating places for good with us? We are very serious about attracting, developing, and retaining talented employees and we precisely know the qualities we're looking for. If you are seeking a promising career in Frasers Hospitality and have a demonstrable people-focused philosophy, then we are very interested...


  • Singapore Unilever Full time

    JOB TITLE:Global Learning Manager - Leadership DevelopmentLOCATION:SingaporeMAIN JOB PURPOSE & BUSINESS CONTEXTAre you passionate about developing leaders, especially in our Outer Game Standards of Leadership?Do you enjoy using a wide range of data and find flexible and creative ways to make learning plans that deliver business growth?Are you good in working...


  • Singapore A OPERATIONS PTE. LTD. Full time

    SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Operations Admin Executive to join our pre-opening team.1, Job PurposeThe Operations Admin Executive shall provide operational support to the Restaurant General Manager and Executive Chef2. Principal Accountabilities...


  • Singapore Rohde & Schwarz Regional Headquarters Singapore Pte Ltd Full time

    Responsibilities:Allocate Learning Center training room resources efficiently by addressing incoming requests.Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants.Set up and arrange training rooms to...


  • Singapore Rohde & Schwarz Regional Headquarters Singapore Pte Ltd Full time

    Responsibilities: Allocate Learning Center training room resources efficiently by addressing incoming requests. Oversee all aspects of day-to-day events, including preparing training rooms, setting-up of Audio Visual (AV) equipment (For hybrid meetings) and ensuring high-quality service for clients and participants. Set up and arrange training rooms to...