Customer Experience Officer | Govt Sector
1 week ago
Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months, now is a good time to apply. Anyone who are able to wait 2 months, please apply. Anyone whose contract is ending after 3 months are also welcome to apply.
Job Description:
- Provide on-site support various teams within organization
- Provide on-site frontline concierge service
- Provide on-site support for room and AV/IT systems management
- Support with provision of office supplies and employee indents.
- Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
- Manage the daily operations of the gym, including timely follow-ups on any maintenance works.
- Provide administrative support and content to drive the monthly promotion
- Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
- Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
Requirements:
- Singapore Citizen/PR
- Diploma in Business Management or relevant discipline
Other Information:
- Location: Bukit Gombak and Redhill (Weekly Rotation between both Location)
- Salary: $2,300 - $2,500
- Performance Bonus
- 14 Days Annual Leave
- 1 Year Renewable (Up to 5+5 Years)
- Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)
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