Concierge Specialist

Found in: beBee S SG - 1 month ago

Singapore UEMS SOLUTIONS PTE LTD Full time

a) Perform visitor registration, concierge services and information counter servicesb) Handle complaints/ feedback and resolve issues by performing service recovery.c) To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issuesd) Assist in kiosk registration, queue management, entry and exit access via gantriese) Attend to patients/ visitors’ enquiries and feedbackf) Provide wayfinding and wheelchair assistanceg) Ensure work areas are in operation in accordance to assigned operating hoursh) To retrieve and restock wheelchairs at concierge area as well as information countersi) Any other relevant duties as and when assigned by the Superior.

5.5 days work week, alternate SaturdayMonday to Friday: 7:30am to 4:30pm / 10.30am to 7.30pmAlternate Saturday: 7:30am to 11:30am / 10:30am to 2:30pm

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