Shop Manager
3 months ago
Job Summary/ Purpose:
- Play a critical role within the Operations Management team
- Be responsible for the development and retention of a team of retail staff and supervisors
- Be accountable for development of the business, achieving both sales and productivity targets within his/ her store
- Communicate clear objectives and expectations on service excellence, productivity, managerial behaviours and accountability to his/ her team
- Promote the VISION- MISSION- CORE VALUES- POLICIES of the company through concrete managerial actions
- Works in close collaboration with Area Manager, Operations Manager and with the support services team
Requirements:
- Minimum 2 years of experience in managerial roles (managing both staff and supervisors level) preferable in retail operations
- Minimum Secondary School/SPM
- Diploma in Retail Management or related fields of study would be an advantage
- Able to work retail hours, including but not limited to late nights, weekends and public holidays
- People orientated person
- Passionate about retail operations
- Result orientated, goal achiever with a hands on approach
- Able to work within a team of managers
- Able to communicate effectively in a multicultural environment (workforce, peers, and customers) in English
- Organised, structured, able to plan operations activities with autonomy, manage own time
- Keen sense of fashion and a passion for the fashion industry, well groomed
- Excellent customer service and interpersonal skills
- Effective verbal, listening and written communication skills. Able to communicate in a multi cultural environment (workforce, peers and customers)
- Mandarin speaking is an advantage to communicate with mandarin speaking customers
*We regret that only short-listed candidates will be notified.*
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