Shop Operations Manager
1 month ago
**Job Summary:**
We are seeking a highly skilled and experienced Shop Manager to join our team at NEW STATION@PARKWAY PTE. LTD. The successful candidate will be responsible for overseeing the daily operations of our shop, ensuring excellent customer service, and driving sales performance.
Key Responsibilities:- Shop Operations: Manage the day-to-day activities of the shop, including sales, customer service, and inventory management.
- Team Leadership: Lead and motivate a team of staff to achieve sales targets and provide excellent customer service.
- Performance Management: Monitor and analyze sales performance, customer feedback, and staff productivity to identify areas for improvement.
- Strategic Planning: Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase staff engagement.
- Operational Excellence: Ensure the shop operates efficiently, effectively, and in compliance with company policies and procedures.
- Experience: Minimum 10 years of experience in retail management, preferably in the hair dressing industry.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work under pressure, and a passion for delivering exceptional customer service.
- Education: Relevant qualifications in business management or a related field.
- Competitive Salary: A competitive salary package that reflects your experience and skills.
- Opportunities for Growth: Opportunities for career growth and professional development within our company.
- Collaborative Work Environment: A collaborative and supportive work environment that encourages teamwork and innovation.
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