Claims Support Assistant

4 weeks ago


Singapore CHARTERHOUSE RESOURCES PTE. LTD. Remote Work Freelance Full time

Responsibilities:

  • Handle claims registration for Life Insurance and General Insurance Personal Lines within the required turnaround time and ensure that claims are registered accurately in the system.
  • Support assessors in the requisition for payments on approved claims.
  • Matching of cheques with settlement letters to ensure matched accurately and timely to meet the expected turnaround time.
  • Liaise with claimants, policyholders and agents on outstanding requirements including sending acknowledgement email.
  • Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.
  • Sorting of emails.
  • Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks. 

Requirements:

  • Diploma holder with relevant admin duties or customer service experience
  • Customer-centric and meticulous with the ability to work under pressure
  • High level of integrity, takes accountability of work and good attitude over teamwork.

Interested candidates, please send your resume to xxxxxxxxx@xxxxx.com

CH Talent Resources (13C6338)R1983591

EA Personnel Name: Jasmine ChoongEA Personnel No: R1655920 EA License No: 16S8066



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