Receptionist/Social Work Admin Assistant

Found in: beBee S SG - 1 month ago


Singapore Thye Hua Kwan Moral Charities Full time

Receptionist/Social Work Admin Assistant (Toa Payoh)

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

This role reports to Assistant Director, Family Empowerment and/or Head of Department, Social Work.

Main Duties & Responsibilities:

  1. Reception Duties
    • To answer and direct incoming phone calls and emails to the appropriate personnel.
    • Attend to walk in visitors professionally.
    • Open letter box daily and sort out incoming mails.
    • Manage incoming confidential documents and routing the documentations to the correct staff.
    • Perform fee collection duties and its related activities assigned.
    • To maintain a neat and organised reception area.
  1. Admin Duties for office
    • Perform inventory management of office and pantry supplies.
    • To assist in issuing and collection of company property to new and resigning staff
    • Data Collection and entry
    • Maintain proper Records and Filing as required.
    • Support in facilities management (e.g aircon servicing works general repair & maintenance).
    • Support in the procurement process.
  1. Documentation and administrative tasks for the Social work department
    • Supports the social workers in facilitating documents for client's enrolment to EIPIC (e.g. enrolment form, means testing etc)
    • Creating case files, maintaining accurate records by updating client particulars, and filing in the necessary documents.
    • Perform means testing and ensuring parents/social workers are alerted to any subsidy expiring
    • Assist in conducting case file check and preparing periodic reports as required, musters reporting and financial reporting matters.
  1. Any other duties as assigned by the Reporting Officer.

Qualifications

  • Minimum Diploma
  • 1-3 years of relevant experience
  • Proficient in MS Office Applications (Word, Excel, Sharepoint)
  • Meticulous and have good administrative skills
  • Able to work independently with minimum supervision
  • Pleasant, courteous, and respectful always
  • Able to work closely with other professionals in the team
  • Driven to provide excellent customer service

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