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Retail Associate

3 months ago

Singapore Cityneon Events Pte.Ltd. Full time

Role Description

We are currently seeking a motivated and customer-oriented individual to join our team as a Retail Associate. Reporting to the Retail Manager or shift supervisor, you will play a vital role in delivering excellent customer service, maintaining the appearance of the store, and supporting back-of-house operations. The ideal candidate will have a passion for sales, strong communication skills, and a willingness to contribute to the overall success of the team.

Role Responsibilities

Sales & Service, Floor Presence & Maintenance, Back of House Support

  • Embrace the experience and follow training guidelines and standards to reflect brand standards and image.
  • Provide excellent customer service skills, great selling skills and show motivation to succeed.
  • Perform cashier duties – handling credit card transactions – at a fast pace while maintaining accuracy.
  • Follow company guidelines to maintain appearance of the selling floor –
  • Placing and/or hanging back items as you work
  • Replenishing merchandise after selling.
  • Support opening and closing store activities, for example re-stocking.
  • Assist in the inventory process – receiving and handling stock, pricing and tagging.
  • Assist in stock room maintenance and keep it organized.

Required Education and Experience:

  • Previous experience working with POS systems preferred.
  • Must be able to perform all retail floor functions including standing for extended periods, stock/retrieve merchandise, lift/push/pull 10-15kgs and unload shipments.
  • A minimum of 1 year’s related experience in retail
  • Excellent verbal and written communication skills
  • Willing to work in and promote a team-oriented environment, show a positive attitude & take responsibility for own actions
  • Excellent interpersonal skills required to ensure clear, effective communication with customers, management and staff.
  • Must be results driven and flexible to change