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IT Desktop Support💻

1 month ago

Singapore RecruitFirst Pte Ltd Part time

Location: Islandwide (Project manager will try their best to give project site nearest to you)Duration: 1 year (extendable)Working hours: Mon - Fri Office hoursSalary: $2500 - $3900 (Depending on experience)

  • 1 Year Exp – up to $2,500 
  • 2 Years Exp – up to $2,700 
  • 3 Years Exp – up to $2,900 
  • 4 Years Exp – up to $3,200
  • 5 Years or more  Exp – $3,400 

💻Job Scope💻

  • Provide timely and effective resolution of desktop support requests and incidents.
  • Perform troubleshooting for client platform related problems. 
  • Provide timely status updates to relevant parties.
  • Serve as the point of contact for escalated technical issues and complex problem resolution.
  • Maintain desktop SOPs and documentation.
  • Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
  • Adhere to Service Level Agreement 
  • Provide L1 to L2 Desktop Support to end users

Requirement

  • Minimally Nitec in Information Technology or similar fields 
  • Must be CompTia A+ Certified or be certified within the 1st 6 months of work

Interested applicants kindly WA Rudy at 8xxxxxxx or click APPLY NOW

*We regret to inform you that only shortlisted candidates will be notified

Rudy Lee Pei En // Outsourcing TeamRecruitFirst Pte Ltd // E.A. 13C6342

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