Senior Field Applications Specialist, Singapore

3 days ago

Singapore Danaher Corporation Full time

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting. Learn about the Danaher Business System which makes everything possible.

The Senior Field Applications Specialist, Singapore is responsible for supporting and growing the Cepheid business by assessing and delivering the application of company products to meet customer needs pre and/or post-sales among current and potential customers.

This position is part of the SEA Diagnostics Commercial Team and will be located in Singapore. With a primary emphasis on growing the user base, the Senior Field Applications Specialist will provide in-field assistance, technical direction and support to customers on instrument operation, assay implementation, maintenance, be able to conduct technical presentations and product demonstrations for customers. The Senior Field Application Specialist will work collaboratively with Sales, Marketing, Technical Support and Service to identify and assess customer needs to provide high quality customer support that exceed expectations.

In this role, you will have the opportunity to:

  • Integrate Cepheid instruments (including installation), assays and connectivity solutions into customer laboratories and provide support to the customer from installation, implementation through verification and/or evaluation to customer go-live (patient reporting).

  • Provide demonstration of Cepheid instrumentation, software and reagents to current and potential customers and proactively provide enhancements for development and optimization of Cepheid assays, software and hardware.

  • Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business and retaining current business and lead project specific tasks that make an impact to the wider applications organisation

  • Partner with cross-functional colleagues to drive efficiency and engage with multiple stakeholders and conduct education/technical seminars and presentations at customer sites, trade shows and workshops to drive thought leader adoption of Cepheid technology.

  • Follow normal standard of work for documentation and customer complaint handling to ensure total customer satisfaction and ensure install and customer management database is updated with full activity traceability.

    The essential requirements of the job include:

Education and Experience (in years):

  • Bachelor’s degree in field with 8+ years of related work experience OR Master’s degree in field with 6+ years of related work experience OR Doctoral degree in field with 4 years of related work experience.

  • A minimum of 4 years of Medical Technologist/Clinical Laboratory Scientist experience and experience in molecular/IVD and microbiology techniques.

Knowledge and skills:

  • Demonstrated excellent project management skills and customer relations/service skills and proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes/Outlook)

  • Strong interpersonal and communication skills and works well both independently and team orientated

  • Willingness to travel across Singapore up to 50%.

It would be a plus if you also possess previous experience in:

  • Hands-on experience with lab automation systems and with LIS/connectivity

  • Experience with CRM, SAP, SFDC or similar tools

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Operating Company: Cepheid

  • Senior Field Applications Specialist, Singapore

    3 days ago

    Singapore Danaher Corporation Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Field Applications Specialist

    1 month ago

    Singapore Danaher Corporation Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Field Applications Specialist

    2 weeks ago

    Singapore Danaher Full time

    At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

  • Cam Field Specialist

    2 weeks ago

    Singapore Schlumberger Full time

    CAM FIELD SERVICE SPECIALISTJob SummaryThe CAM Field Specialist is responsible for providing customers with safe, accurate and on-time product and service delivery.Roles And Responsibilities Attain excellence in learning and competency events. Ensure safe, timely and compliant operations at the well site, job location or plant, including rigup and rigdown of...

  • Tax Specialist/Senior Specialist

    2 weeks ago

    Singapore Randstad Singapore Full time

    About the companyA prominent consumer technology company with a strong presence in the Asia region is currently in search of a Tax Specialist/Senior Specialist to join their team. About the jobReporting to the Head of Tax, you'll play a crucial role in handling a wide array of tax responsibilities. From managing direct tax, indirect tax, and transfer pricing...

  • Field Application Engineer

    1 month ago

    Singapore JAC Recruitment Singapore Full time

    COMPANY OVERVIEWOur client is MNC company who providing world class audiovisual, content management, and image processing technologies company.JOB RESPONSIBILITIESProvide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision...

  • Application Management Senior Specialist

    1 month ago

    Singapore timesjobs Full time

    # Application Management Senior SpecialistDate: Mar 20, 2024 Location: Singapore, 01, SG Company: NTT DATA Services ## Channels and Payment Applications### Skillset & Roles/Responsibilities Up to 9 years of IT experience & 5 Years on Channels and Payment applications in banking/financial services industry. Knowledge on G3 and SWIFTalliance is preferred....

  • Application Specialist

    2 weeks ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    **Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area - easily accessible.Duties of Application...

  • Tax Specialist/Senior Specialist

    1 month ago

    Singapore Randstad Singapore Full time

    About the companyA prominent consumer technology company with a strong presence in the Asia region is currently in search of a Tax Specialist/Senior Specialist to join their team. About the jobReporting to the Head of Tax, you'll play a crucial role in handling a wide array of tax responsibilities. From managing direct tax, indirect tax, and transfer...

  • Application Specialist

    2 weeks ago

    Singapore GLINTS SINGAPORE PTE. LTD. Full time

    Job Responsibility: Determine root cause of issues and communicate appropriately to internal and external customers. Train, coach and mentor Application Specialists. Oversee Application Specialists activities. Be Level 2 and beyond support for IT solutions related incidents. Work on reported incidents and manage escalations until workaround is found and...

  • Industry Field Marketing Specialist

    2 weeks ago

    Singapore Oracle Full time

    Industry Field Marketing Specialist-230002CJApplicants are required to read, write, and speak the following languages: EnglishDetailed Description and Job RequirementsPlans, executes, and measures demand generation marketing programs to grow sales pipeline and revenue for Field Sales organization.Proven track record executing multi-faceted event programs....

  • field application engineer

    2 weeks ago

    Singapore CHRISTIE DIGITAL SYSTEMS USA, INC. Full time

    Roles & ResponsibilitiesJOB - FIELD APPLICATION ENGINEER, SOUTHEAST ASIADIVISION - PROFESSIONAL SERVICESDEPARTMENT - TECHNICAL SERVICESLOCATION - BEDOK (EAST SIDE), SINGAPOREWORKING HOURS - MONDAY TO FRIDAY, 5-DAY WORK WEEKWe give bright minds the tools to be truly creative and innovative. Join our teamAt Christie, we create award-winning light technology...

  • Senior Field Application Engineer

    2 weeks ago

    Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

    Job Title: Customer Support Specialist at Dynamic Human Capital Pte LtdRoles & ResponsibilitiesReputable multinational company located in the central area near MRT with a 5-day work week.Join one of the leading technology firms globally, acknowledged as a top 10 global brand.Job Responsibilities:Providing front-line support to customers.Assisting customers...

  • Senior Specialist, Social Media

    2 weeks ago

    Singapore SAMSUNG ELECTRONICS SINGAPORE PTE. LTD. Full time

    Senior Specialist, Social Media**Samsung Electronics Singapore Pte LtdThis position, Senior Specialist, Social Media will be responsible for administering Samsung Electronics Singapore's social media accounts and Samsung Members programme; managing content and posts, and responding to followers, in order to achieve Samsung's brand and business goals. Develop...

  • Application Specialist

    2 weeks ago

    Singapore RECRUITPEDIA PTE. LTD. Full time

    Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area - easily accessible.Duties of Application Specialist:Conducting product demonstrations and...

  • Field Technical Specialist

    2 weeks ago

    Singapore Peoplebank Full time

    Field Technical Specialist 3 years contract roleOur Client Multinational tech companyThe OpportunityKey Responsibilities: Primary incountry technical specialist supporting HP Indigo Digital Presses, remotely and with onsite support as and when needed Support complex technical escalated cases in scope via remote and when required with onsite support in...

  • Senior Field Service Engineer

    2 weeks ago

    Singapore INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD. Full time

    Location42 Benoi Road, Singapore.About UsIngersoll Rand is an American multinational company that provides flow creation and industrial products. We offer high-quality commercial air compressors, industrial air compressors & compressed air services for a wide range of industries.Job SummaryThe Senior Service Engineer is responsible for carrying out after...

  • Field Research Specialist

    4 days ago

    Singapore ASCENTIQ PTE. LTD. Full time

    Job Descriptions:We are looking for a motivated and detail-oriented Field Research Specialist to join our data collection team. The ideal candidate will play a crucial role in ensuring that we reach out to respondents effectively and gather high-quality data. You are required to visit selected households multiple times, varying your schedule to maximise the...

  • Senior Field Application Engineer

    2 weeks ago

    Singapore Super Micro Computer Full time

    Senior Field Application EngineerDate:May 2, 2024Location: Singapore, Singapore, SGCompany:Super Micro ComputerJob Req ID: 24419About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We...

  • Senior Evidence to Practice Specialists

    2 weeks ago

    Singapore Ethos BeathChapman Full time

    Job Details:LocationSingaporeSalaryCompetitive SalaryJob TypePermanentRefBH-178135ContactRoselle CuntapayPostedabout 5 hours ago I am currently recruiting for Senior Evidence to Practice Specialists for a Government Health Agency within Singapore. In this role, you will be responsible for diving into, and understanding new developments within drug...