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Ecosystems Solution Architect Manager

3 months ago

Singapore Palo Alto Networks Full time

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few

Your Career

As the Ecosystems Solution Architect Manager, you are responsible for leading and developing a high-performing team of Solution Architects focused on driving business growth through strategic partnerships with Global System Integrators (GSIs), Cloud Service Providers (CSPs), and Managed Security Service Providers (MSSPs). This role requires a deep understanding of the company's product suite, industry trends, and partner ecosystems. The ideal candidate will possess strong leadership, technical acumen, and relationship-building skills to effectively manage and enable partners to scale the business.

You will directly manage the regional Solution Architect team, supporting GSI, CSP, MSSP and Technology partners to scale the business. Technical resources team while developing a centralized engagement strategy for the wider partner ecosystem.

The role will require the services creation and leadership of virtual teams across the JAPAC region. You will also engage with the Partners to understand their challenges and identify development requirements. Ecosystem partners are critical to our business. We recognise that the partner landscape is differentiated and requires a tailored approach to our engagement strategy. This role will be responsible for the development and delivery of a tiered jointed solution and enablement plan which targets each of the partner categories with a consistent methodology. Distribution, Channel, Systems Integrators, and Managed Services across product platforms (Strata, SASE, Prisma Cloud, and Cortex).

Your knowledge will be used to evolve the JAPAC wider partner communication programs, working closely with the Global strategic team and Global Ecosystem organization to ensure consistent and efficient communication. Your work will lead to the development and delivery of partner communication both virtually and conference style.

We are looking for a leader who has strong leadership and organizational skills, and who is comfortable working in both a direct and matrix environment. Working in a matrix environment will require strong influencing skills to achieve your goals, as well as the ability to create clear goals, milestones and success criteria.

Your Impact

  • Support the creation of an industry-leading Ecosystem partner landscape across the region

  • Recruit and hire new Ecosystem Systems Engineers/Architects into the team, hiring the best talent in the industry

  • Develop relationships with the key Ecosystems partners, understand their challenges, and develop programs to enable them to be a successful Palo Alto Networks Ecosystem Partner

  • Work with the Global Ecosystem team to ensure they understand and are meeting the requirements of our JAPAC Ecosystem partners

  • Retain, train, mentor, and review employees on your team, while keeping them engaged and successful in their careers

  • Must be able to maintain a positive outlook, while leading and keeping the GSI Partner SEs motivated in a fast-paced and ever-changing environment

  • Help define and continuously update the system engineering training/enablement roadmap with the support of Ecosystem leader

  • Build and maintain virtual teams across the region to both support and drive consistent engagement and enablement activities

  • Act as an escalation point for pre-sales and post-sales technical issues that arise from strategic partners

  • Build relationships with the key technology partnerships for Palo Alto Networks

  • Understand the emerging partner landscape of the CSPs (e.g. GCP, Azure, AWS) and how we support their market requirements

  • Steer conversations about industry trends and emerging changes on the security landscape that is relevant to the partners market requirements

Your Experience

  • Experience as a pre-sales Systems Engineer Manager

  • Strong organizational and experience working in a matrix environment

  • Experience in building project plans and execution

  • Experience working with partners (GSIs, SP, CSP, MSSP and Technology partners)

  • Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products

  • Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base

  • Strong communication (written and verbal) and presentation skills

  • Quota driven attitude focused on the client's best solution by being a trusted advisor

  • Proven track record in managing and leading high-performing technical teams

  • Strong understanding of solution architecture principles and methodologies

  • Deep knowledge of the technology industry and partner ecosystems

  • Ability to build and maintain strong relationships with internal and external stakeholders

  • Strong analytical and problem-solving skills

The Team

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments.

You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineering team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyber threats.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.