Guest Service Ambassador
Found in: beBee S SG - 3 weeks ago
Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience.
- Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
- Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
- Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay to ensure all guests data are updated in PMS system.
- To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
- Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
- To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
- To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
- To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
- To prepare welcome folders and relevant materials for LSG guests and before the arrival.
- Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
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Guest Service Ambassador
Found in: beBee jobs SG - 3 days ago
Singapore PAN PACIFIC SERVICED SUITES BEACH ROAD Full timeGUEST SERVICE OFFICERDirectly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.Handles all incoming calls...
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Personal Ambassador
1 week ago
Singapore Starwood Customer Contact Centre (ap) Pte. Ltd. Full timePOSITION SUMMARY As a Personal Ambassador associate, you will deliver personalized service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. As a dedicated contact for our Ambassador members, you are responsible for evaluating and analyzing each guest's needs, recommending, and executing tailored...
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Customer Service Ambassador
4 days ago
Singapore Ban Lien Realty Co Pte Ltd Full timeCustomer Service AmbassadorMonthly Salary - $2,000 - $2,500Working time - shift work 7am - 3pm 3pm - 11pm6 days work (Inclusive of Sundays and Public holidays)Roles & ResponsibilitiesCheck-in/out of guests, issuance of key cards and amenitiesFront desk cashiering duties, including sales collection of room deposits and paymentHandle walk-ins, emails, phone...
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Guest Services Executive
2 weeks ago
Singapore Tpc Hotel Pte. Ltd. Full timeJob Responsibilities:All basic duties of a Guest Services Executive check in, check out, guests' inquiries.Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentEffective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set...
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Customer Service Ambassador
4 days ago
Singapore Vantage Automotive Limited Full timeVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...
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Visitor Experience Ambassador
2 weeks ago
Singapore Defence Collective Singapore Ltd. Full timeJob DescriptionPart-time positionDaily Operations of Front-end Operations and StationsActs as a Visitor Experience Ambassador for SDC either as Guest Service Associate or Singapore Story Guide by delivering excellent guest experiences for our visitors and assisting visitors in whatever ways we canGuest Service AssociatePerforms front-end operational roles...
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Executive, Guest Service
2 weeks ago
Singapore Ascott International Management Pte Ltd Full timeJD - lyf Guard (Guest Service Executive)You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping...
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Visitor Experience Ambassador
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore DEFENCE COLLECTIVE SINGAPORE LTD. Full timeRoles & ResponsibilitiesJob DescriptionPart-time positionDaily Operations of Front-end Operations and StationsActs as a Visitor Experience Ambassador for SDC either as Guest Service Associate or Singapore Story Guide by delivering excellent guest experiences for our visitors and assisting visitors in whatever ways we can;Guest Service Associate Performs...
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Customer Service Ambassador
1 week ago
Singapore Triton Ai Pte. Ltd. Full timePermanent positionWell-spoken in English & Mandarin (to liaise with Chinese counterparts)With min 1 year of working experience in concierge/ hospitality/ customer servicing or front-facing functionsCandidates with Automotive industry experience added advantageWorking Hours: Monday - Saturday: 9.30 am - 7 pm Sunday: 9.30 am - 6 pm (5 days work week) - 2 days...
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Customer Service Ambassador
Found in: Talent SG 2A C2 - 3 days ago
Singapore VANTAGE AUTOMOTIVE LIMITED Full timeRoles & ResponsibilitiesVantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service...
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Executive, Guest Service
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeRoles & ResponsibilitiesJD – lyf Guard (Guest Service Executive)You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a...
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Guest Experience Intern
Found in: beBee jobs SG - 2 weeks ago
Singapore Habyt Central Pte Ltd Full timeAs a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high-performing team at one of our Flex properties (Habyt Cantonment or Owen House by Habyt), contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the level of service that produces guest satisfaction.Your responsibilities will...
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Guest Experience Intern
Found in: beBee S SG - 2 weeks ago
Singapore Habyt Central Pte Ltd Full timeAs a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high-performing team at one of our Flex properties (Habyt Cantonment or Owen House by Habyt), contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the level of service that produces guest satisfaction. Your responsibilities will...
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Service Ambassador
1 week ago
Singapore Institute Of Singapore Chartered Accountants Full timeJob Responsibilities:Conduct daily checks and re-stock pantry items for the Institute's lounges, offices, meeting & function rooms, including managing coffee machines in lounges. Also to conduct weekly stock take for ordering of refreshments to replenish stocks.Ensure all facilities, including lounges and office pantries, meeting and function rooms, are...
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Guest Relations Executive
1 week ago
Singapore Capella Hotel, Singapore Full timePosition OverviewBased in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The...
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Guest Services Executive
3 weeks ago
Singapore Goodwood Park Hotel Private Limited Full timeDUTIES AND RESPONSIBILITIESMaintains the efficiency of the Guest Services/Information, Bell Service, Doorman.Checks on grooming standard of all Bell staff when they are on duty.Ensures that all guests approaching the Guest Services Desk are attended to immediately.Ensures a high standard of discipline and professionalism is maintained among the staff...
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Guest Service Agent
Found in: beBee jobs SG - 1 week ago
Singapore Link Hotel Singapore Pte Ltd Full timePosition Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...
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Guest Services Executive
2 weeks ago
Singapore Parkroyal Collection Marina Bay, Singapore Full timeJob Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...
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Guest Services Executive
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full timeRoles & ResponsibilitiesJob Duties & Responsibilities · Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel...
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Guest Service Officer
6 days ago
Singapore Beverly Hotel Pte. Ltd. Full timeJob Highlights. Positive Working Environment. Fixed Allowances. AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first...